Re: New AGP card crashed computer - now what?




"M Skabialka" <mskabialka@xxxxxxxxxxxxx> wrote in message
news:%23Qnef8J1JHA.5440@xxxxxxxxxxxxxxxxxxxxxxx
A friend bought a new monitor for his XBox and wanted to also use it for
his computer also but the computer only had a VGA port. He bought a new
AGP video card with DVI-D interface and installed it into his 5 or 6 year
old XP computer. It immediately crashed on boot, BSOD with errors about
ntfs.sys, even when he put the old video card back, or even used the
onboard video card. Set CMOS back to defaults, changed out the memory,
CMOS battery, and other PCI cards. Finally took the hard drive out and put
it in an external USB case and connected that to anothr XP machine which
promptly crashed as soon as it recognized the USB connection. Tried it a
couple of times more - crashed again each time with a generic MS message
about possible driver problems.
Until this point this PC was working great - what are some steps to
getting this drive woking again, and saving data if ast all possible? I
am wary about connecting the drive to a known good machine as I don't want
it to kill it! Anti-virus was up-to-date.
Mich

(Mich later adds...)
The other XP machine was already up and running when I plugged in the USB
cable. It showed Found New Hardware, recognized the drive, then the
computer rebooted suddenly. I removed the USB drive, rebooted, inserted
the USB and it crashed again. I am not booting to the USB drive.

If I cannot connect the drive to another PC, how will I run a disk
recovery system?


Mich...
It's hard to tell exactly what's going on here that's causing this problem
other than it seems a defective HDD is at the root of the problem as
"smulnatick" has suggested. But maybe not.

Anyway, do this...

1. Download the HDD diagnostic utility from the disk's manufacturer and see
if you can check it out. It's possible the diagnostic program will not even
detect the disk which is a near-sure sign you're dealing with a defective
drive.

2. I'm assuming the disk is recognized in the BIOS when it's installed as an
internal HDD and booted to. Is that right?

3. Setting aside the graphics card, you're sure the onboard graphics
capability is enabled in the BIOS upon bootup?

4. Have you tried installing the HDD as an internal (secondary) HDD in the
running machine, not as a USB device? Does the boot still fail? If so,
that's another indication you're dealing with a defective HDD.

5. Using the XP installation CD, have you tried booting to such and
accessing the Recovery Console? Is the system detected under those
circumstances? If so, have you invoked any of the usual commands (I assume
with which you're familiar) to repair the boot process?

Try the above for starters...
Anna


.



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