Re: HELP! Memory Dump! BSOD! Rebooting ALL the time!

Hi,Gerry.
The problem occurs after the booting. It will get to the desktop for a min
or two then goes to the blue screen, then reboots. A constant cycle. I can go
into the safe mode and the problem won't occur. The last know good
configuration setting would still have the problem.

The line above the technical info said: Check to be sure you have adequate
disk space. if a driver is identified in the stop message, disable the driver
or check with the manufacturer for driver update. Try changing video
adapters.
Check with your hardware vendor for any BIOS update. DisableBIOS memory
options such as caching or shadowing. If you need to use safe mode to remove
or disable components, restart your computer, press f8 to select advanced
startup options, and then select safe mode.

I checked the device manager, no yellow question marks. I tried
sigverif.exe, it said everything was digitally signed.
Our webcam is a CREATIVE brand. We had it installed a couple of years ago
and never had a problem with it.
As for error reports, I can't access it at this moment....
Well, yesterday I took it to a computer shop and they refused to fix it.
Their only option for me is to reinstall the whole system! Ah, I didnt' allow
that to happen. I took my computer to work anyways, after a few cycles, it
miracally worked normally! The problem is, this morning, when I turned it on,
it happened again. Then I got lucky and it was normal and I was able to work
for a few hours. Right now I am back home, and my laptop is completely
failing me. I have done tons of cycles and it wouldn't work for me. I did
notice that when the two times it actually worked, the startup program list
showed this Chinese download software was loaded, then it was safe. All these
times it went in cycles, that program didn't run, neither did Norton...So,
here I am, stuck!! Help! Help! I also noticed that other than the C0000005
error code, the following error codes/numbers seem to have changed...

"Gerry" wrote:

Nan

Does the problem occur during the boot process or after? Does it occur
in Safe Mode?

STOP: 0x0000008E (0xc0000005, 0x85EE90BD, 0xECF62B4C, 0x00000000)
What appears on the line below what is above?

0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
A kernel mode program generated an exception which the error handler
didn't catch. These are nearly always hardware compatibility issues
(which sometimes means a driver issue or a need for a BIOS upgrade).
Source: http://aumha.org/a/stop.htm

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties,
Hardware,Device Manager. If yes what is the Device Error code?

Try Start, Run, type "sigverif.exe" without quotes and hit OK. What
drivers are listed as unsigned? Disregard those which are not
checkedAmarjeet wrote:

"we unplugged our webcam and it still wouldn't work" What software, if
any, did you install?

Please post complete copies of the Error Reports from Event Viewer.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Nan wrote:
I actually read that link before, but I still can't figure out what
to do next. Any more specific details I can follow? Thanks for your
help.

"Bob I" wrote:

See
http://msdn.microsoft.com/en-gb/library/ms794023.aspx

nan wrote:

My Compaq (XP HOME edition SP2) laptop is suddenly going through
this whole physical memory dump complete thing. I turned it off
just like normal this afternoon. Then tonight when I turned it on,
it got to my desktop, seemed normal for less than 1 min, then went
to the blue screen that includes the following technical
Information:
STOP: 0x0000008E (0xc0000005, 0x85EE90BD, 0xECF62B4C, 0x00000000)
Beginning dump of physical memory
Physical Memory dump complete
Contact your system administrator or technical support group for
further assistance.
Then it would reboot, do the same thing, over and over again.

So I googled on my husband's computer and learned about the
minidump folder thing. Then I went and started my computer in safe
mode and found the folder, but I couldn't read the minidump files.
So I googled some more and learned about downloading the debugging
tools which I did (on my hubby's computer). I transferred the
debugging file to my safe mode computer tried to install and it
wouldn't let me. SO silly me, I copied the dump files onto my
hubby's computer, hoping to read them there. Then I realized that
the debugging tools need more than just the dump file to actually
read it, and it would require image path, symbols stuff. Well, now
I am totally lost. What do I do?

At first, my hubby thought it was probably because he plugged in
the webcam thing before my laptop finished starting...some post did
say it would cause the BSOD problem, well, we unplugged our webcam
and it still wouldn't work.
I read this link
http://forums.techguy.org/windows-nt...debugging.html but couldn't
really follow... The following link suggested a similar video cam
plug issue but I am not good enough to follow what he did to fix...
http://www.eggheadcafe.com/software/...se-a-stop.aspx

I am now totally stuck!!!! Please help me! What do I do now?



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