Re: Wireless Keyboard

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On Nov 19, 5:15 pm, William Doyle
<WilliamDo...@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
I appreciate all the help but does anyone on here know how to reset the
encryption. I contacted microsoft support and have had 3 emails over 2 weeks.
First said to press the button on the receiver and keyboard, I replied saying
I had tried this before bothering them. I heard nothing for over a week(I
sent my reply a further 3 times) so I resubmitted my query, 2nd email said
not to open 2 queries with for the same problem. 3rd(same day) email said,
you guessed it, press the button on the keyboard and receiver!!!! I replied
saying this was the same email that the same technician had sent initially. I
have tried to remain calm and courteous in my replies, not heard anything
since last Friday.

Anyone help?
Thanks

Usually, a USB wireless mouse / keyboard / combo kit does the
encryption automatically when you press he receiver's "Reset" button
and the corresponding button on the mouse / keyboard.
.

Relevant Pages

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