Re: WinXP freezing, hanging up.........



"Paul" wrote:

Steve wrote:
on startup. my sister sent me her Gateway computer, it worked find for a
couple of days then earlier this week while I was on the net it just froze up
on me, I couldn't use the mouse or anything else. so I rebooted and it froze
and continues to freeze up after. every now and then I can get as far as the
user account icon.

I'm running WinXP as it says in the Topic title. I have tried to boot from
the WinXP installation cd and that hangs up too and it gets to the Windows
Setup screen when it is loading files. I have also tried another hard drive
with the same results. it also will not boot in the safe mode either.

does anyone have any ideas. if you need more info please let me know

There are programs you can get, to test stuff. For example, memtest86+
from memtest.org , is available in a floppy or a CD version. When you
run the program, no errors are acceptable (as an error could be what
is upsetting the machine). Even the ability to boot and run this, is
a positive sign. Memtest86+ doesn't find all possible RAM problems
(as some only become apparent under 100% CPU loading).

http://www.memtest.org/pics/i875-big.gif

For hard drive testing, the hard drive manufacturers have diagnostic
programs for download on their web site. This can determine whether
there is a serious problem with the disk for example. You'd need
to eyeball the label on the drive, if you cannot run the computer
and collect inventory information while in Windows.

http://www.seagate.com/support/seatools/SeaToolsDOSguide.pdf

Another place to look, is in the BIOS screens. On my machine, when
it starts, I press <delete> to get into the BIOS setup screen.
There is a hardware monitor page, where fan speeds and power
supply voltages are measured. Maybe the Gateway has something
like that. The 3.3V, 5V, and 12V voltages should be within
+/- 5% of those values.

Perhaps when you've collected a few more symptoms, the cause
will be more apparent. Freezing, as such, may have more than
one root cause. (For example, there was a certain network driver
a while back, offered through Windows Update, that caused a
freezing problem. Yours sounds more like a hardware problem
of some sort.)

Paul

thank Paul, if I want to create a CD to run Memtest68 what do I need
to download? sorry I'm not sure what to do after reading it

http://www.memtest.org/

thank you

.

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