Re: eSATA Drive Question
- From: "Anna" <myname@xxxxxxxxx>
- Date: Wed, 28 May 2008 23:59:51 -0400
"earlgrey9" <earlgrey@xxxxxxxxxx> wrote in message
news:807CBE60-F070-4CE9-B1F8-23C00869C0B5@xxxxxxxxxxxxxxxx
I am having an eSATA detection problem with my computer. recently
installed
a new motherboard, and an add on eSATA host controller card ,(This uses
the
jMicron JMB363 chip)- this card is plugged into the pci express x 4
slot.
Anyway, I downloaded and installed the drivers, I see no
problems/conflicts
with the host controller when I look at the hardware manager in windows
XP,
it says the device is working properly. Unfortunately, it never
detects
the
external SATA when I plug it in. However, if I plug it into USB, the
drive
is detected no problem. When I plug this drive into my other computer
it
appears to work fine (The eSATA is on the motherboard and I am using
Vista
Home premium on this computer). It would be nice to use the speed of
the
SATA during backups.
Any suggestions?
My system config:
Windows XP SP3, ASUS P5K-VM motherboard, Core 2 duo E4500, 2GB ram,
Kingwin
PCI express to 2 SATA II and 1 PATA host controller model U2PCI-2.
I am using is a Thermaltake Silver River Duo A2396 hard drive enclosure
with
a 320GB Western digital SATA II.
"Anna" wrote:
earlgrey9:
Following bootup with the external SATA HDD connected, access Device >>
Manager and right-click on "Disk drives" and then "Scan for hardware
changes". That might do the trick of detecting the drive.
If not...
I take it your SATA HDD is in an external enclosure that has both
SATA-to-SATA connectivity as well as the USB interface, right? And the
enclosure's SATA port is an eSATA port, right?
I'm assuming that if you would *directly* connect the SATA HDD to one of
>> the motherboard's SATA connectors there would be no problem.
(Obviously the drive's source of power would come from a direct
connection to your system's power supply).
Anyway, since the external SATA HDD works while connected to an eSATA >>
port on another PC we can assume there's no problem either with the drive
>> nor the external enclosure.
So that, of course, leaves the SATA controller card. We'll assume that
you
correctly connected the card & its drivers. What's the make & model of
the
card? Have you checked with the card's manufacturer (assuming there's a
website available) to see if they could shed any light on the problem?
Any chance of installing the card in your other machine to see what
happens there?
As an aside...over the years we've run into so many incompatibility
problems
with these SATA PCI controller cards that we're loathe to recommend them
>> as a general proposition. Assuming we're dealing with a desktop
machine >> we usually recommend an eSATA adapter along these lines...
http://www.provantage.com/scripts/cart.dll/x/0/rtspecs/STRT0HA
(That particular model is equipped with an internal power plug so that
power >> to the SATA HDD can be supplied through the system's own PS. But
there >> are other models that just have the SATA or eSATA port and power
would >> be supplied through the external enclosure such as the one you
have).
What about trying another PCI slot?
Anna
"earlgrey9" <earlgrey@xxxxxxxxxx> wrote in message
news:6A687FB8-0E88-41E2-8F27-DB7D8606F1A3@xxxxxxxxxxxxxxxx
Thank you for your thoughtful consideration :) I usually don't do forums
cause I can usually figure things out :)
There was some other troubleshooting stuff I did, but did not want to be
too
long winded in my first post to this group :)
I did try going into the device manager > SCSI and Raid Controllers> right
click on Jmicron JMB36X controller> Scan for hardware changes. This did
not
work.
I tried unplugging the eSATA cable and replugging it in to get autodetect
to
see it. No dice.
-My SATA is in an external enclosure, with its own power supply. Looks
like
a regular ac adapter.
-The enclosure has a switch and 2 connectors. 1 eSATA and 1 usb 2.0.
Just
flip switch to eSATA or USB and plug in the corresponding cable.
-earlier I had the problematic mothrboard installed in my Vista machine
and
detection was ok under Vista, but flaky after vista SP1 was installed.
I
decided to buy another with a built in eSATA controller, thinking there
might
be a potential conflict between the onboard sata ports and the Kingwin
controller card.
Getting back to the current problem, I tried downloading drivers from 3
sources. 1. Kingwin, 2. JMicron, 3. ASUS (I downloaded the driver for
the
motherboard that had the built in eSATA since it has the same JMicron chip
and would likely use the same driver and interrupts. ) None of these
drivers
worked. I could get the computer to see the card, it would say "This
device
is working properly" but the card would not see a drive connected.
-I remembered on some computers I've built in the past, a message just
after
POST that said something like "press F _ to load 3rd party Raid drivers"
But
apparenty I don't have that option for this motherboard.
If I try running the raid setup software from windows XP, it says no raid
drives detected.
-If I go into BIOS setup, I only see the local SATA drives.
-I only have one pci express x4 slot, the other express slot is x16 for
the display adapter so I am stuck with this slot.
-Here's another stray thought I had, if I bought a SATA card with eSATA
ports, and disabled the onboard SATA controller, would I have better luck?
What do you think?
I think I am agreeing with your statement on compatability problems and
pci
cards.
I will look at the link you gave me...
Thanks!
Setting aside my previous comment re the problems we seemed to consistently
run into with various SATA controller cards, I wouldn't give up on your
Kingwin card just yet. Have you been in touch with Kingwin tech support to
see if they can shed some light on the problem you're experiencing? If not,
it's surely worth a try.
I take it you have one or more *internal* SATA HDDs installed in your
system. Is that right? You mentioned the WD 320 GB HDD. Is that the HDD
installed in your SATA external enclosure or is that your internal HDD? In
any event you are working with a non-RAID configuration, right?
Assuming you are working with a non-RAID configuration the motherboard's
default settings should be OK as they relate to your internal SATA HDD(s).
I don't suppose you have a SATA data cable with a eSATA connector on one end
and a "regular" SATA connector on the other end. If you did you could
connect your external enclosure directly to one of the motherboard's SATA
connectors. I have the feeling the external SATA HDD would work just fine in
that configuration.
But, of course, that would still leave the problem with the SATA controller
card...
And you did try the "Scan for hardware changes" in the "Disk drives" section
of Device Manager, right? Probably won't have any effect but worth a try.
And you have worked with your SATA external enclosure powered on at bootup,
right?
I note from photos that there appears to be a switch on the external
enclosure device for either USB or eSATA. Assuming that's the case,
naturally you've ensured it's set correctly, right?
Anna
.
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