RE: wireless mouse & keyboard

I have been having the same issue with 5000 series keyboard / mouse combo.

as I type the keyboard seems to miss keystrokes......

I get the pop up saying low signal. I have the keyboard next to the USB Rx
device....

Its very frustrating for me since the keyboard is not reliable......

I think the only recourse for me is to stop using MS hardware...and switch
to a more reliable brand name....

The support Sucks.... ALL they tell me to do is change the batteries..... I
think I am going to take my own advice and keep the batteries and change the
hardware....

"You SUCK Microsoft" -- There, I saved them millions in market research!

[Just typing out this message I only missed 14 keyboard presses; My God...
Did Microsoft FIre the QA team? ]

Buy Microsoft...... Never Again!!!


Very Unhapp Customer!


"Andrew Murray" wrote:

I have the MS Wireless Keyboard 2000 & Optical Mouse 2000 combo, Windows XP
Professional. Using the latest IntelliType and IntelliPoint software for
32-bit Windows XP.

Periodically the system pops up a message about low quality signal to the
receiver from the keyboard; However when I check the hardware properties
(Mouse & Keyboard applets in Control Panel) and check the "Wireless" tab, it
indicates "High" signal quality and "good" battery level for both the mouse
and the keyboard.

Anyone else experienced this issue (reporting of "low quality" signal") with
MS or other wireless devices when the device is working perfectly OK? All
this message does is ask if I want to run the troubleshooting wizard,I don't
know how accurate the monitoring software is (as far as signal strength and
battery level is concerned) but I would have thought it would be fairly
reliable and accurate.

The receiver is sitting about half a foot from the keyboard, in direct line
of site, and there's no other devices that could interfere with the signal
(I currently have "wired" broadband). The other wireless device is the
cordless phone, but I don't know if that really is having any affect in this
case.

Thanks,

Andrew.



.

Relevant Pages

  • Re: wireless mouse & keyboard
    ... Using the latest IntelliType and IntelliPoint software for 32-bit Windows XP. ... Periodically the system pops up a message about low quality signal to the receiver from the keyboard; However when I check the hardware properties and check the "Wireless" tab, it indicates "High" signal quality and "good" battery level for both the mouse and the keyboard. ... Anyone else experienced this issue with MS or other wireless devices when the device is working perfectly OK? ...
    (microsoft.public.windowsxp.hardware)
  • Re: wireless mouse & keyboard
    ... Probably rf interference ... receiver from the keyboard; However when I check the hardware properties ... with MS or other wireless devices when the device is working perfectly OK? ... The receiver is sitting about half a foot from the keyboard, ...
    (microsoft.public.windowsxp.hardware)
  • RE: wireless mouse & keyboard
    ... I've changed batteries to no effect. ... I got the mouse as a combo with a keyboard. ... MS or other wireless devices when the device is working perfectly OK? ... The receiver is sitting about half a foot from the keyboard, ...
    (microsoft.public.windowsxp.hardware)
  • Re: typing is slow to appear on screen
    ... You need to change batteries every now and again in wireless devices ... e.g. keyboard and mouse. ... How much RAM memory does your computer have? ...
    (microsoft.public.windowsxp.perform_maintain)
  • Re: wireless mouse & keyboard
    ... I have the keyboard next to the USB Rx ... Periodically the system pops up a message about low quality signal to the ... MS or other wireless devices when the device is working perfectly OK? ... The receiver is sitting about half a foot from the keyboard, ...
    (microsoft.public.windowsxp.hardware)