Re: External drive not showing
- From: "Ed Covney" <ed(dot)covney(at)gmail(dot)com>
- Date: Mon, 25 Feb 2008 12:44:41 -0700
Do you work for MS?
No. But I've been in computers since the beginning (1966),
IBMs, GE's, Honeywell and now PCs for nearly 30 years.
First of all, DO NOT do any rash if you value the 300GB
of data.
They are external drives, but how do they connect?
(eSata, USB, etc.)
Have you EVER assigned their drive letters manulally?
(vs letting Windows assign the next letter automatically)
Do they show up in your BIOS? (if SCSI, check SCSI
controller BIOS).
Has anything changed on the drives themselves? (for ex:
if they are IDE in a USB enclosure, the drive must be set
to MA ("master") not SL, or CS
How does the speedmetal drive connect?
What happens if you disconnect all external devices except
one of the maxtor's? (This includes your printer if it has a
flash reader. In fact, disconnect any and all flash readers,
internal or external).
If I had the drive here, I get down to basics: First, I'd remove
the drive from the ext enclosure & connect it directly to my
bench PC using the drive's native cable connectors. This
most of the potentially bad links from a chain where something
adverse is happening. If you are comfortable doing that, it's
probably the next best step.
If not, still disconnect all except one of the Maxtor's and if
not otherwise dangerous, restore your system back 3 or 4
weeks.
If you know how to email me directly, send me an email
with your number and a good time to call (I'm mst).
Ed
Today they decided it was the bios. or my network program. I have
uninstalled the networking program and I have flashed my bios. Nothing in
"my
computer".
Do you work for MS? I can give you the case number . . . . just let me
know
and I'll check with my senior technician.
"Ed Covney" wrote:
When I go to Manage my computer, disk drives show under device manager
and
the drive shows there. But not under the disk mgmt DiskMgmt.msc.
Jude -
Are you sure? DiskMgmt.msc has two areas - At top it lists
all drives assigned a drive letter & attached. Below, it list all
in two groups - fix & removeable disks (0,1,2,... etc); and
CD-ROM drives (0,1,. etc) - whether they have an assigned
drive letter or not.
I can format drives on any system (mainframe, mini, sun, etc)
and it should be listed at the bottom. Importing foreign disks
and getting Windows to assign a drive letter is another issue.
Ed
.
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