Re: Motorola Q-Phone and Active Sync

On Feb 4, 3:41 pm, "Tom Keifer" <vendorm...@xxxxxxxxxxxxxxx> wrote:
A user attached a Motorola Q-Phone via a USB port to a PC runningWin XP Pro
SP/2 before installing the accompanying software. The PC now now allocates
two drive letters (E:\ and F:\) to USB devices at machine start even though
no USB devices are attached.

Device manager reports a "Generic Flash HS-CF USB Device" and a "Generic
Flash HS-Combo USB Device" as installed hardware.
Drive Manager reports that the E:\ and F:\ drives are removable storage
devices, with 0 total space and 0 space available.

I do not know if the Q-Phone has PnP components that were recognized when
the phone was attached, or if Active Sync ran.

Any ideas on what registry keys need to be modified or deleted to prevent
this phantom hardware installing at boot?

Thanks

If the ohone has a "memory card" slot, then the Windows will treat
this as a memory card reader. You should be able to uninstall these
"devices" from within Device Manager.

Here is a sample "batch" file which will let you access Device Manager
so as to clean up the devices:

set devmgr_show_nonpresent_devices=1
cd %SystemRoot%\System32
start devmgmt.msc
.

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