Re: conflict of software Nero Recordnow Drivers - or ??

Tech-Archive recommends: Speed Up your PC by fixing your registry

Once you uninstall both programs do a Search for nero and recordnow.
Delete any appropriate files found. Look in C:\Program Files and delete
their Folders if still there.
Then go to Start>Run type: regedit click Ok and Navigate to
HKey_Current_User\Software and delete the Nero and RecordNow folders
if there. Same with
Hkey_Local_Machine\Software. Restart the Computer.
Then I would retry the Nero Software that came with the Dvd Drive.
Nero is very good as is Roxio.
"buddyorliz" <buddyorliz@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:BBA25FA4-D70B-4391-BB7A-5800D6E9F329@xxxxxxxxxxxxxxxx
As with most who post questions, I do not know much about these kinds of
things but have tried to include everything I know so as to speed up
questions and answers.

How can I uninstall everything relating to NERO, it seams to have caused
my
new DVDRW drive to quit working - It will not read Any type of dics,
always
says "Please insert disk into Drive D:" If I can get rid of Just its
Drivers
I may fix my problem.

I have had recordnow on this XP for a couple years and No problems (though
I
haven't used it much). I put a DVD drive in and loaded the software that
came
with it - thinking I had to... I burned a couple disks then starting
having
some issues like DVD drive would change names - back and forth CD - DVD -
and
other issues cant remember. So as I was in the middle of learning how to
burn things tried to use Recordnow again, I think it did work kept going
back
and forth (was getting confused but seamed different things kept
happening).
NOW no CD or DVD will play or show up, Every different disk from new
movies,
Blank CD-R, CD-RW, DVD+R and video DVD-RW, nor any music CD's I have -
everyone I try to open I get the message "please insert disk into Drive D"
Of
course there is a disk in it.

I have spent the last 4 days at about 7 hours each day searching the
internet for possible cause and nothing has worked. Have stopped
antivirus -
Norton from running to see if it was blocking a driver or something. Ran
device and every other scan I could find. Uninstalled and reinstalled the
drive. used system restore (used in Safe mode so it would not let me undo
it
-as it didn't help). Uninstalled nero - didn't help - then it came back
when
I messed with the restore. Checked on Dell web as there was some kind of
issue, but didn't exactly relate so did nothing there. The last suggestion
was regarding the Nero and Recordnow having conflicting Drivers, evidently
when you have Recordnow (or other software like this) and then install
Nero
It messes things up and even after uninstalling Nero- Recordnow will not
work, the suggestion was Roxie might have connected to the NERO virtual
drive. Is the only solution to uninstall Recordnow too?

Nero support wants me to use their clean tool but that will disconnect the
drivers from Recordnow, which is the program I prefer to use. Recordnow
has
no actual place to ask them how to keep Roxie and get rid of Nero.

Until I found out about this possible issue I was concerned my DVD drive
was
done for... I don't mind buying a new one (though this has only been in
two
weeks) I just don't know if it would do any good, I mean seams if the
drive
issue is the problem then I would Still have that issue. I don't know how
to
figure out if the Drive is broken or or or.

If I uninstalled Both programs, would that also get rid of all the drivers
So when I started over there would not be these issues?

Gosh that about covers it, and Thanks in advance just for reading it all.



.

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