Re: COM 1 Unavailable

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41db14 wrote:

Palm Cradle is pluged directly into the back if the PC's Serial port.
Local & modem are checked, Local USB & Network are unchecked.
Setup both local and modem are defaulted to COM1. dropdown..but I can't change it. Modem tab shows Us Robotics witha setup string....
Not sure how you redirect the modem to look at COM2 if I recall in device manager I saw COM2 but it had a ( ! )
If I attempt to check or uncheck I get a Hotsync message that COM1 is unavailable Not sync manager will open the port when it become available...



Getting this sorted is going to take a little bit of work. Remember
what Ghostrider had written earlier. That information is going to be
needed.

First, remove the US Robotics modem and all of its associated software.
After rebooting the computer but before Windows start, go into bios
setup and re-enable COM1 for SerialPort1. This is where the Palm Cradle
plugs into the computer. Start Windows and install the Palm Cradle and
all of its associated software per instructions. It should be hooked up
to COM1. Re-boot the computer and re-start Windows to make sure that
the installation has taken. (The reason for removing the modem is to
give priority to allow SerialPort1 to activate under give the Palm
access to it under COM1).

Turn off computer. Re-install the US Robotics modem card and re-start
the computer. The modem will be detected by Windows as new hardware.
Follow the instructions for installing this new hardware and when asked
for the port to connect it, select COM2 (although it might choose it or
COM3 automatically). (The Palm might need to connected and on to keep
COM1 bookec). The installation and/or modem setup should take care of
the rest. If COM2 is rejected, then make sure that the alternate choice
is COM3. The modem will be happy being on either COM2 or COM3. (COM1 and
COM4 share the IRQ4 while COM2 and COM3 share IRQ3.)

This should work unless there are some quirks about the particular make
of motherboard.
.

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