Re: Subject: DVD/CD Rom Doesn't recognize any media in Windows

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance





"Brian A." wrote:


"deathsfriend" <deathsfriend@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:489E8D2D-80C9-40B5-A74B-91ECF75F710A@xxxxxxxxxxxxxxxx


"Brian A." wrote:


"deathsfriend" <deathsfriend@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:4E6BB276-9765-4CBD-85FE-D415C95F3107@xxxxxxxxxxxxxxxx
Background info is, my Sony DRU-810A worked fine until I had a corrupt
registry. I was able to recover it using the recovery console in XP setup.
I followed the instructions on http://support.microsoft.com/kb/307545

Everything works except Norton AV and my CD/DVD-ROM. I did a drive check on
it using Sony's diagnostic tool, and it read and wrote to it fine. I can
also read and write to the drive with Nero. There are no problems in my
device manager. I have uninstalled it from there, unplugged the drive, let
it reboot and reinstall.

It the drive shows up in My Computer, but when I put any CD or DVD in I get
"Please insert a disk into drive D:." I'm stumped.
I have also checked and made sure autorun is set in the registry, and
deleted the UpperFilters or LowerFilters registry values in
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

It will boot from the Windows CD, so that leads me to believe that the drive
is good.

If I type D: at the command line, I get "The parameter is incorrect."

I tried to give all the details I could. I just don't want to wipe this
machine.

Boot to Safe Mode and remove any/all CD/DVD drives listed in Device Manager.
Reboot and Windows will redetect/reinstall the device(s).

If that fails to bring any joy:
CD-ROM access is missing and messages cite error code 31, code 32, code 19, code
39,
or code 41 after you remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314060

CD-ROM drive or DVD-ROM drive appears to be missing after you install Windows XP
or
Windows Vista Beta 2
http://support.microsoft.com/kb/320553/en-us

How to troubleshoot unknown devices that are listed in Device Manager in Windows
XP
http://support.microsoft.com/kb/314464/en-us

How to manage devices in Windows XP
http://support.microsoft.com/kb/283658/en-us

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375



Yes, I have tried all of that. I still can't read from my cdrom in windows.
Do I need to give up and reload the OS or is there someone out there with
enough registry knowlege?

Did you try updating to the latest firmware for the drive?
http://sony.storagesupport.com/dvdrw/dru810adwn.htm

My Sony drive will not detect a blank DVD or CD, how do I resolve this?

http://sony.storagesupport.com/cgi-bin/sonysupport.cgi/GsXHyE-UIJuRi5ng3IH3iGtUsL7DeR4V/faq/view/969



I am unable to recognize DVD blank media in my Sony DVD Recordable drive. Why?

http://sony.storagesupport.com/cgi-bin/sonysupport.cgi/GsXHyE-UIJuRi5ng3IH3iGtUsL7DeR4V/faq/view/654






--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375




Yes, I have tried all of that. The firmware is up to date, and it has no
problem recognizing a blank cd. It will read and write to a blank cd in
nero, but it won't recognize any cd/dvd using my computer or windows explorer

.



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