Re: Can't read CD via Windows explorer but all tests OK via Admin
- From: thefather <thefather@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Tue, 20 Feb 2007 19:42:12 -0800
Ran the CDgone utility you provided. CD and DVD drivers now include only the
signed drivers, but problem still persist as before.
I have a backup of my registry from December 2006 (when all worked as
desired). Do you think a restore of that registry backup might do the trick?
--
Paul
"Jaymon" wrote:
Evidently you have or had a CD burning software from NTI...
(NTIDrvr.sys )
The process NTI CD-ROM Filter Driver belongs to the software unknown by
NewTech Infosystems, Inc.
(UBHelper.sys)
The process belongs to the software NTI CD & DVD-Maker by NewTech
Infosystems.
http://www.ntius.com/default.asp
http://aumha.org/downloads/cdgone.zip ( works to clear the U&L filters too,
copy and paste it to your IE address bar)
http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm (credos to the
above cdgone.zip)
The above will clear the filters for you, either you reinstalled the above
software drivers or missed them when you edited the registry, go figure..
Also, just in from Uwe Sieber, may help for Autoplay testing, etc..
http://www.uwe-sieber.de/files/autorunsettings.zip
Hope this can actually help..
Cheers
j;-j
"thefather" <thefather@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:884798A5-181B-40A6-BD73-DD8ACB98961C@xxxxxxxxxxxxxxxx
Jaymon: Great list of tips...thanks. Here's the data I found:
M drive = LITE-ON DVD SOHD-16P9SV
Upper Filter = redbook Lower Filter = (blank) Class Upper = NTIDrvr
Class Lower = UBHelper
Driver Files:
C:\WINDOWS\system32\DRIVERS\cdrom.sys
C:\WINDOWS\system32\DRIVERS\imapi.sys
C:\WINDOWS\system32\DRIVERS\NTIDrvr.sys (unsigned)
C:\WINDOWS\system32\DRIVERS\redbook.sys
C:\WINDOWS\system32\DRIVERS\UBHelper.sys (unsigned)
C:\WINDOWS\system32\DRIVERS\storprop.dll
N drive = SAMSUNG CD-R/RW SW-232B
Upper Filter = redbook Lower Filter = imapi Class Upper = NTIDrvr
Class Lower = UBHelper
Driver Files:
C:\WINDOWS\system32\DRIVERS\cdrom.sys
C:\WINDOWS\system32\DRIVERS\imapi.sys
C:\WINDOWS\system32\DRIVERS\NTIDrvr.sys (unsigned)
C:\WINDOWS\system32\DRIVERS\redbook.sys
C:\WINDOWS\system32\drivers\UBHelper.sys (unsigned)
C:\WINDOWS\system32\storprop.dll
Any clews here?
Regarding TweekUI, I unchecked both.
I'll go to the links you suggested and do some homework.
Thanks again. I appreciate all your time.
--
Paul
"Jaymon" wrote:
Hi paul,
Might check the Upper & Lower filters for the optical drives..?
The easiest way to check without going into the registry, would be to go
to
Device Manager, open DVD/CD-ROM drives, right click one of your optical
drives, select properties from the menu, Details tab, you should see
"Device
Instance Id" and a drop down arrow (v), click it, move the mouse pointer
down the list to highlight Device Upper filters and click it, do the same
for the Device Lower filters, Class Upper & Lower filters as well to see
and
take note of their contents.. Also, there should be just 4 MS signed
drivers
in the Drivers tab, driver details button, driver files details window,
may
want to check, your call..
MS signed drivers: cdrom.sys, imapi.sys, redbook.sys, storprop.dll (if
you
see others they may be causing exclusive lock issues)
What, if any extra drivers/entries do you see in the filters or on the
drivers tab..?
Please list them if you would, thanks.. (may help determine what drivers
are
trying to access the drive)
To reinstall the MS generic cdrom drivers.. In my computer, tools, folder
options, view tab, in advanced settings, you'll need to first mark "show
hidden files and folders", then uncheck the box for "Hide extensions of
known file types".. Now you can go to the windows\INF folder and find
"cdrom.inf" and right click it, select install from the menu.. Remember
to
change back to your original settings in folder options..
Also, could have a possible autoplay relationship in some cases..?
Look these links over, your call..
http://msdn.microsoft.com/library/en-us/shellcc/platform/shell/programmersguide/shell_basics/shell_basics_extending/autoplay/autoplay2k_using.asp?frame=true
http://www.microsoft.com/downloads/details.aspx?FamilyID=C680A7B6-E8FA-45C4-A171-1B389CFACDAD&displaylang=en
May need to try the Autoplay Repair Wiz..
Did you just uncheck the box in TweakUI>My Computer>autoplay>Types.. Or,
did
you uncheck the box next to the drive letters for the CD/DVD drives as
well
in TweakUI>My Computer>autoplay>Drives, or do both..?
Cheers
j;-j
"thefather" <thefather@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:F10B44DE-0672-4609-B3A5-9733072E48C6@xxxxxxxxxxxxxxxx
Jaymon: I am gratified by your continued involvement in this nasty
issue.
Anyway, the following provides some clarity:
Immediately after applying your TweekUI suggestion yesterday, I was
able
to
play a DVD. That is: I put a DVD into the DVD drive, right clicked on
the
mouse, and one of the choices was to "play with PowerDVD," which is the
software I have on my PC for playing DVDs. Today when a put a DVD into
the
DVD drive, the icon in MY COMPUTER changes to indicate that a DVD is in
the
drive, but when I double-click on the drive, or right-click with the
mouse,
the message "Please insert a disk into drive M:" appears. (this is the
characterization of the original problem). If I put a CD into my CD
drive,
the icon in MY COMPUTER changes to indicate that a CD is in the drive,
but
if
I right-click on the drive or double-click it, the message: "Please
insert
a
disk into drive N" appears. (the drives are labeled M and N as part an
earlier trouble-shooting effort which was to change the drive letters).
This
(now) is ALL characteristic of the original problem. If I go to
CONTROL
PANEL, then ADMINISTRATIVE TOOLS, then COMPUTER MANAGEMENT, then DISK
MANAGEMNT, I can see the drives, open the media on the drives, play the
DVD,
...media access in DISK MANAGMENT works exactly as one would EXPECT
disk
access to work simply by going to the drives through MY COMPUTER. I
hope
this is clear. Thanks again for your kinds involvement. I have been
around
computers for quite some time, and this has me baffled. I suspect some
registry entry has been changed by something.
--
Paul
"Jaymon" wrote:
Your welcome,
Though, I am not sure I understand completely what the problem is now,
the
slave HDD is or is not being seen by the OS..? Both optical drives as
you
indicate are now able to see your data and play DVD's..
What program do you use to write to the CD-R/RW drive..?
Are you trying to use the inbuilt XP burning capabilities.?
http://support.microsoft.com/Default.aspx?scid=kb;en-us;q306524
http://www.microsoft.com/windowsxp/using/setup/learnmore/bott_03september16.mspx
http://support.microsoft.com/kb/867717/en-us
http://www.microsoft.com/downloads/details.aspx?FamilyID=C680A7B6-E8FA-45C4-A171-1B389CFACDAD&displaylang=en
http://support.microsoft.com/kb/321640/
Look over the above links, your call..
Can you sum the problem up in 25 words or less..?
Cheers
j;-j
"thefather" wrote:
Jaymon: Thanks for the tip. I turned off Autoplay with TweekUI,
and I
am
now able to see data & play a DVD, but the problem as defined still
exists
with the CD-R/RW drive.
--
Paul
"Jaymon" wrote:
Hi,
http://www.microsoft.com/windowsxp/downloads/powertoys/xppowertoys.mspx
Try The Windows XP TweakUI powertoy to disable the autoplay
feature
on the
CD/DVD drives, may be part of the problem..
See if that helps, if it does and you can live without the
autoplay
feature,
then you should be good to go using your burning software, UDF
packet
writing app, itunes media player, etc..
Post your results
Cheers
j;-j
"thefather" wrote:
attempted to replace the slave hard drive on my primary IDE
with
another
drive that proved to be unformatted (perhaps corrupted by VCOM
Copy
Commander). When this failed, I formatted the slave hard drive
using Windows
XP, which then allowed me to add the drive to my system. I
thought
all was
well, but since this event (coincidence?) I can no longer open
media that are
in my CD-R/RW or DVD drive if I attempt to do so using Windows
XP
explorer.
All drives appear in My Computer, and the CD-R/RW and DVD icons
update when I
add a disk to them, but if I right-click and try to open the CD
or
DVD, they
appear empty, or I get a "no disk" message. Sometimes the
CD-R/RW
will
behave as though I put a blank CD into it, even though the CD is
formatted
and contains data. If I access the CD-R/RW or DVD drive via
Windows
Administrative Tools (Computer Management/Storage/Disk
Management),
both the
CD-R/RW and DVD drives function normally (they will both autorun
and/or open)
through Admin Tools. Also note that I swapped-out the CD-R/RW
with
a simple
CD, and it also failed when I tried to access media on it. I
also
removed
the slave hard drive, and replaced it with the CD-R/RW as slave
on
the
Primary IDE, and unplugged the cable from the Seondary
IDE...this
did not
resolve the problem; same symptoms with the CD-R/RW. Both the
CD-R/RW and
DVD drives are on the Secondary IDE of my ASUS A7V8X-X
motherboard.
The DVD
is master, and the CD-R/RW is slave (this configuration had
previously worked
for years). The CD-R/RW is a Samsung SW-232B (and I just
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