Re: Hi-speed USB device plugged into non-hi-speed USB hub


"aedwards" wrote:

I have checked out the article on microsoft about this error
message. The
only problem is that there is no advanced tab in the device
manager. There
is no way that we can update the computers or hubs (there
are
at a business)
so I need to be able to turn off the message. Any
suggestions?
Thanks
Amber


"aedwards" <aedwards@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:C13C16B0-949C-4E8B-9C16-0B3E13D2F08D@xxxxxxxxxxxxxxxx
I checked out what you suggested and fall there was were options for
graphic
controllers and monitor drivers. So this isn't an option either but
thanks,
- Amber


"Jaymon" wrote:
http://www.computerhope.com/win95er.htm (reference)
http://www.microsoft.com/whdc/device/stream/vidcap/UVCVieweula.mspx
(USB
view tool)
Your looking under Universal Serial Bus controllers in device
manager,
right..?
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
You should see something similar to the above, key word "enhanced"
right
click on the above entry if it exists, does it..? This should
reveal
a menu
window, select properties, see the advanced tab..?
Cheers
j;-


"aedwards" wrote:

I don't have an enhanced host controller but I have an Universal
host
controller
-Intel(R) 82801AA USB Universal Host Controller

Thanks
-a


"aedwards" wrote:

The problem is that in the device manager there is no advance
tab
on any of
my devices. So there is no checkbox to turn off usb error
messages. I need
to know how to find the advance properties of the usb universal
controller.
The computers that are affected by this are running Windows XP
Professional,
one has sp2 and one has sp1 and one has no service packs.

Thanks,
amber


Anna wrote:
Amber:
When posing questions of this sort it's really helpful to potential
responders if they have a clear idea of the precise problem and
software/hardware that's involved. To that end...

1. From your description there are three machines involved here, right?
Are
they all OEM machines? The same make & model?

2. Do you know the make & model of the motherboards involved? Are they
the
same in each machine?

3. Is there any reason that two of the machines have not been updated to
SP2?

4. Is it your impression that all three machines did not come equipped
with
USB 2.0 capability? That they had only USB 1.0 (1.1) capability and have
never been updated for USB 2.0 capability? All three of these machines
are
quite old?

5. Has this problem re the "Hi-speed USB device..." message appearing
just
recently occurred? Presumably your users have been using USB devices in
the
past. What has been their experience?

6. Are you inferring that you're willing to work with USB 1.0 (1.1)
rather
than USB 2.0 and that all you're interested in is finding a way to get
that
"Hi-speed USB device..." message to disappear?

So please respond to the above if you want to go on and include any other
pertinent details re the problem you're experiencing.
Anna



"aedwards" <aedwards@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:02955AED-23F3-4002-9241-9E15B27BEED4@xxxxxxxxxxxxxxxx
I am not looking for the an extremely technical answer. I am looking only
for someone who has had the problem with having no advance tab on the
device
manager and has either been able to resolve this problem or knows how to
turn
off the error messages by another mean. As I stated before this is a
small
company that has no IT person. The company is not interested in
upgrading,
so changing out to USB 2.0 cards is not an option. We all have basic
computer knowledge (such as being able to put in expansion cards, upgrade
memory) but beyond that there is no one here with technical abilities. I
have no idea about the motherboard make or model. Two of the computers are
Dell 2200 and on is a Dell 2400. They are not nor will they ever be
connected to a network nor are they connected to the internet. Thus they
haven't needed to be upgraded to sp2. They have what they came with from
Dell.
Out of eleven computers, all of varying age but all running xp, only one
has the advance tab in the device manager. This is the newest and the
only
difference is that it is running xp media center edition.

I am only interested in making the message stop. It pops up all the time
and is extremely annoying.


Amber:
See http://support.microsoft.com/default.aspx?scid=kb;en-us;835967

Does that work?
Anna


.

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