Re: win xp sp2 not compatible with Maxtor D740X-6L causing STOP c0000221 error

Tech-Archive recommends: Speed Up your PC by fixing your registry


rohan@xxxxxxxxxxx wrote:
I had a perfectly working computer until I installed Windows XP Service
Pack 2. After the machines boots into Win XP SP2, the usual Windows
graphical window appears and then after a second or two, I get a BSOD:

STOP: C0000221 unknown hard error

After many painful hours of troubleshooting, I am now convinced that it
is an incompatibility between Win XP SP2 and the Maxtor D740X-6L hard
drive, at least on my motherboard: an Intel D815EEA2.

I notice that others on the net have reported the same symptoms:
Search for a post by "Rob" on the "microsoft.public.windowsxp.hardware"
newsgroup on "Sun, Nov 28 2004 1:16 am".

Why I'm sure it's a hard disk/Win XP SP2 incompatibility:
1. Windows XP SP2 does boot in safe mode
2. Windows XP SP1 works fine
3. I replaced or removed all the other devices to ensure they weren't
the course - RAM, CDROM, video card, nic. I didn't try a different
motherboard.
4. Upgrading to latest BIOS had no effect
5. Completely reinstalling the OS, using a slipstreamed version of Win
XP with SP2 applied, yields same results.

My system:
Windows XP Home (OEM)
Intel D815EEA2 motherboard with P21 bios
Maxtor D740X-6L hard disk rev A00
1.44 mb floppy

The solution: Replace hard disk with a different model. In my case I
went to a WD 60GB one.


I consider this knowledge base article completely irrelevant:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314474

This SP2 website was helpful, but didn't know about my particular
problem:
http://www.michna.com/kb/WxSP2.htm

There seems to be a lot of false advice on the net about this problem.
Most people want to blame faulty RAM or corrupted CDROMs or corrupted
files on the hard disk. In my case, none of these things were the
cause.

--
Rohan Carly

I wouldn't blame an incompatibility with your hard drive. I would,
however blame a BAD hard drive.

.

Relevant Pages

  • Re: Windows Startup Taking a Long Time
    ... It may help speed up your system, but it should be clean ... using Windows XP "prettifications". ... As for Service Pack 2 (SP2) for Windows XP, ... You should at least turn on the built in firewall. ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: Slow startup and shutdown
    ... > applications that have always been present, ... The problem began before loading SP2 and hasn't changed. ... using Windows XP "prettifications". ... You should at least turn on the built in firewall. ...
    (microsoft.public.windowsxp.perform_maintain)
  • Re: question about clean install after SP2
    ... > After SP2 install my IE was seriously defective. ... You should periodically defragment your hard drives as well as check them ... using Windows XP "prettifications". ... You should at least turn on the built in firewall. ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: Browser Adverts????????
    ... With everything in this list and SP2.. ... It contains advice ... using Windows XP "prettifications". ... You should at least turn on the built in firewall. ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: Frequent Hourglass in Explorer
    ... I think this did start happening when I upgraded to SP2. ... frequently check Windows Update, etc., but haven't upgraded back to SP2 yet, ... >>Many times lately, when I try to do some function in Windows Explorer, ... > to what you are reporting. ...
    (microsoft.public.windowsxp.general)