Re: Second hard drive causing blue screen error
- From: "Anna" <myname@xxxxxxxxx>
- Date: Thu, 30 Nov 2006 10:07:17 -0500
"Bob H" <bobandshauna@xxxxxxx> wrote in message
news:uyZVND$EHHA.3768@xxxxxxxxxxxxxxxxxxxxxxx
I have two hard drives. I was using one for storage and the other to
run WindowsXP. I received a "blue screen" error on the Windows drive
and was unable to reboot without the error re-appearing.
I then disconnected that drive and installed windows on the other
drive with the intention of recovering files off the first. This is
where my issue begins. When I hook up 4-pin cord as well as the
20/24-pin cord the pc reboots and I get the blue screen error.
I thought that I would be able to hook up the old drive and access
files as if the drive was storage.
Is there a way I can access this drive as if it were storage? What
may be causing the error? Are two instances of Windows XP trying to
run on reboot?
Any suggestions are appreciated.
Thanks, Bob
"Dave B." <mail@xxxxxxxxxx> wrote in message
news:O$83KL$EHHA.1912@xxxxxxxxxxxxxxxxxxxxxxx
It is impossible for two instances of XP to attempt to boot a PC.
You probably need to go into BIOS setup and change the boot order of
the hard drives to boot from the one with the fresh install on it. Some
BIOS's will change the primary boot hard drive if a new drive is
connected.
"Bob H" <bobandshauna@xxxxxxx> wrote in message
news:%230KxCxAFHHA.1232@xxxxxxxxxxxxxxxxxxxxxxx
Excuse my ignorance, but can you direct me to a site that may tell me
how I would do this? Can can this be done without having both plugged
in, I mean can I set a boot order without having the second connected?
thanks, Bob
"Anna" <myname@xxxxxxxxx> wrote in message
news:OlfCqzCFHHA.3540@xxxxxxxxxxxxxxxxxxxxxxx
Bob:
First of all, when posing questions of this nature it's always a good
idea to give some details about the components involved and your precise
action(s) in trying to overcome the problem. For example...
1. What is the make & model of your "old" HDD, your original boot HDD and
your previous storage HDD?
2. How were they originally connected & configured (jumpered)? I presume
they are PATA (not SATA) HDDs, right? And presumably the boot HDD was
connected to the Primary IDE channel as a Master device, yes? What about
the "storage" HDD was it connected as a Slave to the boot drive? Or
connected to the secondary IDE channel? How is it jumpered?
3. What's the make & model of your motherboard?
4. When this problem first arose, is there any clue as to why it
occurred? Had you just made some software or hardware changes? Did it
just occur "out of the blue"?
5. After the problem arose, did you try booting to Safe Mode Options? Do
you know what this is? If not, see http://support.microsoft.com/kb/315222
No luck?
6. You're pretty sure your PC is free of viruses and other malware?
7. You mentioned that you disconnected the original boot HDD and then did
a fresh install onto the "storage" (secondary) HDD. Did you reconnect
that latter HDD or does it occupy the same position it has always had?
Did you change the jumper setting?
9. When you installed the XP OS onto that second HDD, did the install go
without incident? No problems during the installation process? It was
only after you completed the install and the system rebooted that you got
the BSOD?
8. In your original posting you stated "When I hook up 4-pin cord as well
as the 20/24-pin cord the pc reboots and ...". Is there some reason
you're mentioning your power supply connection and (I assume) your 4-pin
ATX12V power plug connection? Has there been some problem here or are you
just indicating you're powering up the computer?
Why don't you respond to the above and then we can go on if you want?
"Bob H" <bobandshauna@xxxxxxx> wrote in message
news:%235kvq9EFHHA.320@xxxxxxxxxxxxxxxxxxxxxxx
Anna1) The "old" HDD that will not boot without going BSoD is a Western
Digital WD 800JB (WD Caviar SE), this was originally my HDD that would
boot XP, the other HDD which I wiped and used for storage was MAXTOR
D740X-6L (MAXTOR 6L040J2 ). When the Western Digital began the BSoD I
disconnected the HDD, left only the MAXTOR which I installed XP on. Now I
cannot connect both as I get the BSoD from the Western Digital
2) The connections are PATA, all from the same ribbon, does that answer
the question?
3) Motherboard is: ABIT http://www.abit.com.tw VT8366A-8233 (KR7A) v1.0
~ (KR7A Raid)
BIOS: Award Software International, Inc. 6.00 PG 11/23/2001
4) When the problem first occurred.. I have no idea why it happened.
The BSoD message was along the lines of "windows encountered an error, if
this is the first time reboot blah blah blah". Attempting to boot in safe
mode is no good as I get the same BSoD.
5) No luck with Safe Mode, I get the BSoD
6) The PC is virus free, regular Norton scans, three or four different
spyware scanners
7) The cable settings have changed, I disconnected the bad HDD and
installed one the good. Now hooking both up results in the blue screen.
8) The was no reason to mention the power supply other than to mention
what I was hooking up to the drive.
9) Previous to the BSOD the MAXTOR was wiped drive with nothing on it.
The Western Digital was running XP. BSOD appeared so I disconnected it
and installed XP on the MAXTOR and disconnected the Western Digital
Bob:
The real question here (at least for the initial diagnoses) is why did your
WD HDD become unbootable to begin with? The fact that you freshly installed
XP on your Maxtor HDD and that too didn't boot indicates that the problem
may be hardware-related. Presumably both HDDs wouldn't be defective at the
same time and you've no reason to suspect this, right? You could, of course,
check out the disks with a HDD diagnostic from the disk's manufacturer
(probably either the WD or Maxtor diagnostic will work with both drives)
although it does seem highly unlikely that you would have two HDDs becoming
simultaneously defective. (That explains why I was asking you about your PS
comment in your OP)
And just to confirm...after the WD became unbootable and you disconnected it
from the system and before you installed XP on the Maxtor, did you change
the Maxtor's connection so that it would be now connected to the Primary IDE
channel as Master (just like the WD before it)? And, of course, change its
jumper setting accordingly? Or was it still connected as a Slave when you
installed XP on it? Anyway, if the Maxtor isn't now connected as Primary
Master, do so connect it as such and try a boot (the WD still being
disconnected, of course).
And just to confirm again...when you installed XP on the Maxtor, this was a
fresh install of the OS, right? And the install went without a hitch right
to the end of the installation process, right? And only then when the system
rebooted did you get the BSOD, right? You said that the Maxtor was a "wiped
drive"; how were you able to do this if your WD wasn't bootable? Or had the
Maxtor been previously "wiped"?
When you get into your BIOS (I assume you know how to do this), any clue
there re HDD recognition (or lack of)? BIOS elements relating to HDD seem
proper?
Assuming no luck along the lines we've discussed, do this...
1. Disconnect your HDDs from the system. Ditto for your soundcard or any
other external devices.
2. Power on with *only* your power supply, processor, heatsink, CPU fan, RAM
modules, and graphics card connected. Nothing else. And confirm that those
components are properly seated. If you have a PS tester, use it.
3. Do you get a screen display? If so, any error-type messages?
Anna
.
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