Re: Digimate LCD Warranty ?

If accepting a non DVI replacement press for better quality in some other
way ie: faster response time or higher contrast ratio.
I've just bought a Samsung Synchmaster 940BF which has a response time of
2ms, the fastest I am aware of.
It has both 15pin analogue and DVI inputs, both cables supplied and a free
copy of King Kong the game.
Bit expensive but a real beauty.
Best price I found for it was Amazon UK.

--
Kenny Cargill
"RJK" <notatospam@xxxxxxxxxxx> wrote in message
news:%23t6MYZl7GHA.3740@xxxxxxxxxxxxxxxxxxxxxxx
Thanks Kenny, I'll telephone them later this morning and see what they've
got to say. When I spoke to them , ...now yesterday, ...it briefly
crossed my mind to hold out for "equal or better quality and spec's" etc.
but, it could prove difficult if they've stopped supplying LCD's with a
DVI port on them - and I don't want to fall out with them and get nothing
back ! I'll be tempted to accept the non-DVI replacment and give it to
Dad to replace his CRT, and buy myself a different brand.

regards, Richard


"Kenny" <me@xxxxxxxxxxx> wrote in message
news:eh10Aef7GHA.5020@xxxxxxxxxxxxxxxxxxxxxxx
The replacement must be of equal or better quality and specifications.
Quote the Sale of Goods Act and demand it.
If they play awkward send a recorded delivery letter to them stating that
if it's not resolved inside 10 days you will take it to Small Claims
Court.
http://www.direct.gov.uk/RightsAndResponsibilities/RightsAndResponsibilitiesArticles/fs/en?CONTENT_ID=10015892&chk=I8hfA1&cids=Google_PPC&cre=Rights_and_Responsibilities&gclid=CLO3y7DA84cCFSFtMAodtRNbjg


--
Kenny Cargill
"RJK" <notatospam@xxxxxxxxxxx> wrote in message
news:%23CtDzUf7GHA.660@xxxxxxxxxxxxxxxxxxxxxxx
Sorry if this is a bit OT

In February I bought a Digimate 19" L-1925 LCD monitor, and two or three
days before the 20th September '06, it died on the DVI input. (I
swappped out DVI graphics card to a known good one to rule out a dead
graphics card).

The monitor was collected by Digimate under the 3 year on-site swap-out
Warranty on 20th September, and almost three weeks rolled by before I
started asking questions. Today, I phoned Digimate and a lovely young
lady told me that they would be sending me out a brand new L-1933 on
Tuesday but, that it doesn't have a DVI port. This is VERY
disappointing to me as I specifically bought the thing because it had a
DVI port, and I bought a Nvidia graphics card with a DVI port on it, to
go with it. As soon as the young lady told me it would be replaced
with a L-1933, (which I can't find on the Digimate site or anywhere else
for that matter), perhaps she meant a L-1931 ...so I just said
"...okay ...thank you very much."

So, does anyone know, (I'm in England, UK btw), if they're allowed to
do that ? Digimate don't seem to be suplying LCD's with a DVI port on
them anymore, and during the past few days I've rummaged around the web
a bit with Google, and it seems that many makes and models of LCD
monitors with DVI are failing on the DVI input ports. So my guess is
that they've stopped supplying them until the DVI section of the
hardware in them is improved ?

Any thoughts appreciated,

regards, Richard






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Relevant Pages

  • Re: Digimate LCD Warranty ?
    ... Digimate just delivered to me a lovely new L-1931, ....and there is a DVD-D connector on it, right beside the VGA 15-pin D-sub connector, (after them telling me there would be no DVI-D on the replacement! ... Anyway, thanks to Digimate, ...it's nice to know they honour their 3 years on-site swap out warranty :-) ... In February I bought a Digimate 19" L-1925 LCD monitor, and two or three days before the 20th September '06, it died on the DVI input. ... Today, I phoned Digimate and a lovely young lady told me that they would be sending me out a brand new L-1933 on Tuesday but, that it doesn't have a DVI port. ...
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  • Digimate LCD Warranty ?
    ... In February I bought a Digimate 19" L-1925 LCD monitor, and two or three days before the 20th September '06, it died on the DVI input. ... The monitor was collected by Digimate under the 3 year on-site swap-out Warranty on 20th September, and almost three weeks rolled by before I started asking questions. ... Today, I phoned Digimate and a lovely young lady told me that they would be sending me out a brand new L-1933 on Tuesday but, that it doesn't have a DVI port. ...
    (microsoft.public.windowsxp.hardware)
  • Re: OT Flat Screen Monitors
    ... Yep we've got an Acer 1913 (bought for £150 inc VAT in fact but that ... There's no DVI ... which isn't uncommon on cheaper LCD screens. ... I've bought several items from them ...
    (uk.sci.weather)
  • Re: Digimate LCD Warranty ?
    ... Doesn't really matter about the warranty wording, ... In February I bought a Digimate 19" L-1925 LCD monitor, ... that it doesn't have a DVI port. ...
    (microsoft.public.windowsxp.hardware)
  • Got my MacBook today...
    ... $1000 for a CoreDuo laptop with DVI out is excellent; ... this is the cheapest Mac I've ever bought. ... CPU blitter on a dualie 1.8Ghz CPU with DDR2-5300 RAM would be fast, ...
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