Re: USB Keyboard issue

There certainly are drivers/software for the Comfort Curve 2000 keyboard. Go
to the Microsoft website and obtain what you couldn't find in your package.

http://www.microsoft.com/hardware/default.mspx


--
Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!



"Dudley Henriques" <dhenriques@xxxxxxxxxxx> wrote in message
news:ec5onZ4xGHA.3512@xxxxxxxxxxxxxxxxxxxxxxx
I'm trying to troubleshoot a keyboard issue with little success and need
some help if possible.
I've purchased a new Microsoft Comfort Curve 2000 keyboard that is USB
2.0. My system is a fairly new computer with a clean XP Home Edition with
SP2 and all updates. No issues at all with either XP, the system, or the
prior PS/2 keyboard.
I've tried using the new Microsoft USB keyboard several times with the
same result. There is no software supplied with the keyboard. Its upposed
to be completely plug and play.
Installation process was as follows;
Starting with the system shut down, I installed to the USB port and booted
the system. XP recognizes the board and installs it normally with the
driver for it in the XP data base. Device manager check reveals the proper
HID and USB entries all there and intact.
The issue occurs when coming out of standby. The system recovers from
standby, but the keyboard does not. The mouse functions and everything
else loads normally out of standby. Just the keyboard doesn't load and
work.
Does anyone have an idea what might be causing this? One suggestion I've
gotten is to go into CMOS and change the legacy setting to "enable". This
setting is now on "auto".
Since my system is fairly new, I'm not sure how this Legacy setting
affects the keyboard or even if I should change it from "auto".
Can someone possibly shed some light on this. I have switched back to a
PS/2 port keyboard and everything is fine coming out of standby.
If someone has some idea of what might be causing this issue, I'd really
appreciate being able to solve it. I like the USB board and would like to
be able to use it.
Thank you very much
Dudley Henriques



.

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