Re: cannot install drivers for HDD

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Hi Jaymon, thanks for your reply.
Yes I have Part. Magic 8 and Ghost9 installed but under the details tab all I see is the entry IDE\DISKMAXTOR_6L200P0__________and the a large sequence of numbers. No other entries there. Same thing for the other drive.

As shown in the Everest report my (old)Seagate HD had drivers and the new Maxtor did'nt. I searched in \windows\inf for oem* and moved all these files into another folder, then I deleted the infcache.1 and rebooted my machine.

Now a the 2 HD's are without drivers.

Have a nice day.
Jack

Jaymon wrote:
Ok, Go back to device manager and open the properties window for the
drive, details tab and scroll down to Class Upper Filters and you
should see PartMgr, you have Partition Magic, right..? You should
also just see the Drvmcdb entry any others there..?
Look through these sites to find your product and determine how to
uninstall or ask customer support.. You may find a driver update or a
software update for your specific Veritas/Symantec product that might
update the driver too.. If your not using it anyway it might be
better to uninstall it period and
for good, you can always reinstall it latter or upgrade to the newer
version.. http://www.symantec.com/enterprise/veritas/index.jsp
http://support.veritas.com/

Hope this can help you..
Post your results..
j;-j

"Jerome Ganner" wrote:

Hi,

I cannot find any entries about Veritas software;nowhere, I even
installed Process Explorer from Sysinternals but could'nt find any
entires pointing to Veritas software or drivers.

You know what's strange? I have 2 drives in my machine, the Maxtor
one and a Seagate which has all the drivers installed as you can see
in the Everest report.

Now I tried, just for fun, to update the drivers for my Seagate
drive, and you know what, i could'nt update those drivers either,
it showed me the same error message I got while trying to install
the drivers for the Maxtor HD; strange, ins'nt it?

Have a nice day.




Jaymon wrote:
You should uninstall the Veritas software from add remove programs
and not just yank the driver..
You could try this too, open an explore window, search, disk.inf, C:
drive, check advanced.. Highlight the disk.inf C:\windows\inf file
and right click, open containing folder, right click disk.inf and
click install..
Post your results..
..

.

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