Re: URGENT - 4GB of RAM not recognized in Win XP Pro

Allegro

How the motherboard manufacturers set their hardware to use RAM has nothing
whatsoever to do with Microsoft.. XP can address 4gb, but motherboard design
configuration will not allow XP to see or use all of it, choosing instead to
bolster the hardware with a varying portion depending upon make..

Motherboard hardware has always used a proportion of RAM, the most obvious
these days being integrated video.. the fact that it is not obvious with an
amount of RAM installed that XP can report accurately does not take away
from the fact that this is what is happening..

If you have overspent on resources for your computer, and do not feel that
you are getting your money's worth, then trade down quietly.. in the
meantime, those who do have 4gb will continue to reap the benefits even
though the benefits may not show up on screen..

--
Mike Hall
MS-MVP Windows Shell/User



"allegro" <allegro@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:B57FAC21-CA7D-4D20-B8A2-8890F3F1252F@xxxxxxxxxxxxxxxx
I think some people are still missing the point here. This isn't about a
Tyan
motherboard or an AMD processor. This is about an ClientPro 375, with an
intel motherboard and a dual core pentium processor -- which MPC marketed,
and continues to insist, can address a full 4GB of RAM. The company which
made the RAM (Crucial) and MPC are subsidiaries (or spin offs) of the same
company (Micron) and until yesterday was saying the same thing. (As of now
their tech support department is saying my machine can't address more than
3.25 GB and their sales department, promotional materials, and web site
configurator are all saying yes it can.)

The issue here is, if Microsoft knows that all systems cannot support 4GB,
it should not be claiming that they can. Some sort of disclaimer ("your
actual milage may varry") is required by law. Similarly, the companies
that
make the hardware (and who, according to MPC, tested and confirmed that my
machine could address the full 4GB) can be required to substantiate their
claims, amend their statements if they cannot prove them to be true and
compensate the public (in addition to any fines imposed by the
government).

A cursory look at all the posts in this forum and others show that a great
many people have wasted a considerable amount of time and money as a
result
of statements from all three companies that were known (or should have
been
known) to be false. The public has a right to correct information about
the
capabilites of a product before and at the time of purchase. Whether you
like
it or not, whether you mind it or not, that is the law and it seems clear
at
this point that MS, Crucial and MPC are violating it (as are, undoubtedly,
many others.) The fact that some of their customers don't care or don't
mind
throwing money away does not alter that fact and does nothing to remedy
the
matter for those that do. Repeated posts which, in effect, say that it
isn't
the case with your particular hardware, or that you don't mind being
ripped
off, are irreleveant and do not contribute anything useful to this
discussion.


.

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