Re: URGENT - 4GB of RAM not recognized in Win XP Pro

On Sat, 22 Apr 2006 03:27:01 -0700, allegro wrote:

I am seeing a lot of conflicting posts about this subject on this forum --
and I would like a definitive answer from MS Tech Support. This should not be
a matter of opinion, but a simple fact: Does Win XP Pro (SP2) recognize a
full 4 GB of RAM or not? If it does, what needs to be done to make a system
recognize it?

After installing 2 banks of 2GB each (4 GB total) Windows XP Pro SP 2 is
reporting the following in the System Properties General tab in Control Panel:

Computer:
Intel(R)
Pentium(R) D CPU 3.20 GHz
3.20 GHz, 3.25 GB of RAM
Physical Address Extension

There is no boot.ini file anywhere on this system.

I need a straight answer here: Is there any way this OS will support 4 GB of
RAM. If not, I need to exchange two of the 1GB DIMMs for 512 GB DIMMs. And I
need to do it within 30 days.

64-bit Windows is not an option, since most of the software I am using on
this system does not yet support 64 bit Windows and none of the hardware has
64 bit drivers yet.

If you are running Windows XP, you have a boot.ini file. In most cases it
is in the root of the C: drive. Must set Folder Options> View to show
hidden files and folders *and* to not hide system files. Alternatively, the
contents of this file can be viewed using System Properties> Advanced>
Startup and Recovery> Settings. In the "System Startup" area, click the
Edit button to view the contents of the current boot.ini file.

An article on the subject of 4GB of RAM and XP that includes some links to
further reading on the topic:
"The amount of RAM reported by the System Properties dialog box and the
System Information tool is less than you expect after you install Windows
XP Service Pack 2"
http://support.microsoft.com/kb/888137/en-us
--
Sharon F
MS-MVP ~ Windows Shell/User
.

Loading