Re: Undetected SATA Maxtor 150 Gb Drive



Hi,
Don't know if you have sorted it yet but just one thing , the OS disk usually requires user interaction to boot from the CD ie "Press Any Key to Boot from the CD". Therefore the OS would not have done anything to your system.
Could the bios have reset and the drives are not detected properly, have you checked.

Neil

"Brad Hammers" <BradHammers@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:859B5C29-F54E-44F2-BA9F-8F4932A80BD7@xxxxxxxxxxxxxxxx
Brad:
First, a question or two...

You say the problem began after you installed "some drivers" from the "OS
disc". I assume you're referring to the XP installation CD, right? What
"drivers" did you install? Ordinarily, drivers are not installed from the XP
installation CD. Rather they're installed from the motherboard's
installation CD and/or from the CD or floppy disk that's furnished by the
manufacturer of the component in question.

When I say installed some drivers from the OS disc, that was a brief way of
describing getting my sound card to work. That was a few days ago, and I
didn't install anything from the OS disc, I just had it in there. I got the
soundcard working and the system has been 100% OK for the last few days.

Anyway, immediately following this installation of "drivers", did the
system boot properly and did the system recognize the secondary HD? And if
so, did the problem arise *only* after the system (apparently) rebooted?

And you're absolutely sure the problem HD is connected/configured correctly,
right? Its SATA signal (data) cable is securely fastened on both the drive
and the motherboard's SATA connector? Ditto for its power connector.
Absolutely sure?

I have the case open for fans and can see all the wires and plugs. I
checked them this morning - all accounted for, connected properly, the like.
The drive, from a hardware standpoint, is 100% connected.


Anyway, the first thing you should do at this point is to download the HD
diagnostic utility from Maxtor
(http://www.maxtor.com/en/support/downloads/powermax.htm)
and check out your problem drive. I'm assuming you have a non-RAID
configuration. If it is a RAID configuration, note Maxtor's Note on this.

I have no access the to the D: drive. From the computer's view, there is no
drive there. When I got on the computer this morning, I noticed it had done
a voluntary restart - there are some programs that I close down after system
start up that were running, that don't normally run. No diagnostic tool will
touch this drive because, again, it's like it's not even there.

If the computer rebooted from the OS disc, would this have overwritten or
changed something that would cause the drive to go undetected? If so, where
would these changes be made that I might edit them?

The drive is fine. Last night, before I went to bed, everything was
operational. What changed was the presence of the OS disc in the optical
drive and the voluntary reboot (the computer does this sometimes by itself,
no idea why, and hasn't been any kind of a problem, except for an occaisional
nuisance).

Hope this helps you help me a bit more. Much appreciated!

Brad

.



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