Re: Undetected SATA Maxtor 150 Gb Drive

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"Brad Hammers" <BradHammers@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:859B5C29-F54E-44F2-BA9F-8F4932A80BD7@xxxxxxxxxxxxxxxx
Brad:
First, a question or two...

You say the problem began after you installed "some drivers" from the
"OS
disc". I assume you're referring to the XP installation CD, right? What
"drivers" did you install? Ordinarily, drivers are not installed from
the XP
installation CD. Rather they're installed from the motherboard's
installation CD and/or from the CD or floppy disk that's furnished by
the
manufacturer of the component in question.

When I say installed some drivers from the OS disc, that was a brief way
of
describing getting my sound card to work. That was a few days ago, and I
didn't install anything from the OS disc, I just had it in there. I got
the
soundcard working and the system has been 100% OK for the last few days.

Anyway, immediately following this installation of "drivers", did the
system boot properly and did the system recognize the secondary HD? And
if
so, did the problem arise *only* after the system (apparently) rebooted?

And you're absolutely sure the problem HD is connected/configured
correctly,
right? Its SATA signal (data) cable is securely fastened on both the
drive
and the motherboard's SATA connector? Ditto for its power connector.
Absolutely sure?

I have the case open for fans and can see all the wires and plugs. I
checked them this morning - all accounted for, connected properly, the
like.
The drive, from a hardware standpoint, is 100% connected.


Anyway, the first thing you should do at this point is to download the
HD
diagnostic utility from Maxtor
(http://www.maxtor.com/en/support/downloads/powermax.htm)
and check out your problem drive. I'm assuming you have a non-RAID
configuration. If it is a RAID configuration, note Maxtor's Note on
this.

I have no access the to the D: drive. From the computer's view, there is
no
drive there. When I got on the computer this morning, I noticed it had
done
a voluntary restart - there are some programs that I close down after
system
start up that were running, that don't normally run. No diagnostic tool
will
touch this drive because, again, it's like it's not even there.

If the computer rebooted from the OS disc, would this have overwritten or
changed something that would cause the drive to go undetected? If so,
where
would these changes be made that I might edit them?

The drive is fine. Last night, before I went to bed, everything was
operational. What changed was the presence of the OS disc in the optical
drive and the voluntary reboot (the computer does this sometimes by
itself,
no idea why, and hasn't been any kind of a problem, except for an
occaisional
nuisance).

Hope this helps you help me a bit more. Much appreciated!

Brad


"Anna" <myname@xxxxxxxxx> wrote in message
news:%23P5TZAISGHA.4452@xxxxxxxxxxxxxxxxxxxxxxx
Brad:
I've never come across a single situation where leaving the XP
installation CD in the computer with a subsequent reboot caused a HD to
become dysfunctional. I can't imagine a situation where this could occur.
But since there was a reboot and you noticed various programs running
afterwards I suppose some sort of drive corruption involving some program
or another *could* have occurred. But if so, it would seem that this would
affect only your bootable drive and not the secondary one.

Since apparently the BIOS does not detect that HD, again assuming it is
correctly connected/configured in the machine, it would appear that you're
dealing with a dead drive. Can you possibly install that drive in another
computer? If you could, and that computer's BIOS does not detect the
drive, then it would seem a near-certainty that the drive is dead.
Anna

ADDENDUM:
In my message above I failed to mention another option to take...

Assuming that your motherboard has only two SATA connectors and that your
boot drive is connected to SATA 1, reverse the connections so that the
secondary HD is connected to SATA 1 and the booting HD is connected to SATA
2. Get into the BIOS and change the boot order accordingly and see if the
system will boot. While you're there, see if the BIOS still doesn't detect
the problem HD.
Anna


.



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