Re: Undetected SATA Maxtor 150 Gb Drive




"Brad Hammers" <BradHammers@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:8395CD36-1295-4E3E-B7B4-04B062D6F0A1@xxxxxxxxxxxxxxxx
Current config:

Gateway 500 Media Center Edition 2004
800 Mhz Bus, Pentium 4 3.0 Ghz Processor
2Gb Corsair RAM
Primary Drive - C: 100 Gb SATA Maxtor (holds OS)
Secondary Drive - D: 150 Gb SATA Maxtor

This past week I had to re-install/update some drivers. As a matter of
course, I was using my OS disc to obtain some of these files and left the
disc in the optical drive. Sometime last night I guess I suffered some
type
of auto-restart whereby *I think* the computer rebooted from the OS disc.
Yesterday, when I left the computer, it was working just fine. I come to
the
computer today to find I can no longer see the D: drive.

I checked the BIOS settings and it is not detecting the D: drive - I have
not been able to redetect this drive. It's there, all the wires are still
in
the same place and the disc has power. For some reason, the D: drive is
no
longer being detected by the computer.

I assume this has something to do with the reboot from the OS disc. How
can
a reboot from an OS disc remove the computer's ability to detect this
drive?
(if that is the case) What can I do, aside from a complete re-install of
XPMCE, to reconnect with my D: drive so that I can access it again? I
went
through all the BIOS config options and I can find no recourse there. I
tried a system restore in the outside chance this would restore some
settings
but to no effect.

Some pointers as to how to re-establish function of this drive would be
appreciated.
Thanks!


Brad:
First, a question or two...

You say the problem began after you installed "some drivers" from the "OS
disc". I assume you're referring to the XP installation CD, right? What
"drivers" did you install? Ordinarily, drivers are not installed from the XP
installation CD. Rather they're installed from the motherboard's
installation CD and/or from the CD or floppy disk that's furnished by the
manufacturer of the component in question.

Anyway, immediately following this installation of "drivers", did the
system boot properly and did the system recognize the secondary HD? And if
so, did the problem arise *only* after the system (apparently) rebooted?

And you're absolutely sure the problem HD is connected/configured correctly,
right? Its SATA signal (data) cable is securely fastened on both the drive
and the motherboard's SATA connector? Ditto for its power connector.
Absolutely sure?

Anyway, the first thing you should do at this point is to download the HD
diagnostic utility from Maxtor
(http://www.maxtor.com/en/support/downloads/powermax.htm)
and check out your problem drive. I'm assuming you have a non-RAID
configuration. If it is a RAID configuration, note Maxtor's Note on this.

If the drive checks out OK, we can go on from there...
Anna




.



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