Re: display problem - not VGA nor screen and what else can be?

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Hi Bob,

Thanks for sharing that, and I did not know RD does not use remote video
card, and glad to know that.

In any case, I suspect the problem is due to the VGA driver which is strange
enough. We downloaded and installed the latest driver directly from NVIDIA,
and although I can't be for sure, but it seems we installed the driver
previously.

In any case, we un-installed the driver and used the default VGA driver and
so far (two days has passed), no problem at all.

Hope this is the cause of the problem.

Interesting thing for Windows 2003 server, I understand mouse driver (such
as Logitech's) cannot be installed on the machine and don't know even VGA
driver has to use build-in.

In any case, thanks.
"Bob I" <birelan@xxxxxxxxx> wrote in message
news:uIPrCaRIGHA.964@xxxxxxxxxxxxxxxxxxxxxxx
> Remote Desktop doesn't "use" the remotes video card. Sounds like the video
> card has an intermittent problem.
>
> xfile wrote:
>
>> Hi,
>>
>> Appreciate if someone could help this:
>>
>> I recently have a strange display problem on a desktop system (Windows
>> 2003 Standard, but I doubt it has anything to do with the OS) and I
>> simply don't know how to find out the cause of the problem.
>>
>> The symptom is the monitor (15" LCD screen) will have the following: (1)
>> distorted images during startup progress or (2) the startup image will
>> freeze at a particular progress (e.g. checking network connection) while
>> the actual progress already completed (I found out this by using remote
>> desktop to connect to the system and the mouse is working fine as well).
>>
>> What I have tested are:
>>
>> (1) Connect the monitor to a notebook as an external monitor and found no
>> problems for display. I assume this shows monitor is ok.
>>
>> (2) Use Remote Desktop to connect to the system when the monitor's image
>> was either distorted or frozen at one progress bar, but found everything
>> can be displayed normally within the remote desktop session. I assume
>> this shows that VGA card is ok.
>>
>> The only thing that is consistent is this problem will happen only before
>> login screen is being displayed. Once the login screen has been
>> displayed, there will be no problems. And this problem is random which
>> means it comes out once a while and there is no way that I could
>> duplicate it.
>>
>> Also, there are not error messages in the event logs nor have any
>> conflicts in device manager.
>>
>>
>> So could anyone give me some tips about what might be the cause of the
>> problem?
>>
>> Or is there a free software or utility that I could run a test on monitor
>> or VGA card?
>>
>> Thanks in advance.
>>
>>
>>
>


.



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