Re: Plug n play and cell phones




"Jason Tsang" <jason-onlineDEL@xxxxxxxxxxx> wrote in message
news:OrDI9JpEGHA.3004@xxxxxxxxxxxxxxxxxxxxxxx
> What cell phone is it?
>
> --
> Jason Tsang - Microsoft MVP
>
> Find out about the MS MVP Program -
> http://mvp.support.microsoft.com/default.aspx
>
> "Brandy" <windscape@xxxxxxxxxxxxx> wrote in message
> news:A638C460-7E73-4DFA-8696-E6F50CE4AD27@xxxxxxxxxxxxxxxx
>>I have a new laptop and installed my cell phone as a modem - the plug and
>> play worked like a charm. I did not have to do anything, the system
>> recognized the hardware connected to the USB port and installed the
>> drivers.
>> The system recognized my cell phone and I was able to continue the
>> installation. Unfortunately, for other reasons, I had to reformat the
>> computer. Now when I plug the cell phone into the USB port, the "Found
>> New
>> Hardware USB Device" bubble pops up, but instead of automatically
>> installing
>> the drivers, as it did before, the "Found New Hardware Wizard" comes
>> asking
>> is I want to intall the USB Device. I click yes, it goes through the
>> motions
>> of searching for the drivers, then tells me it cannot install the
>> hardware
>> because the wizard cannot find the necessary software. The system won't
>> recognize the cell phone and I am not able to complete the installation.
>>
>> Any suggestions?
>
>
Hi
Did you reload the Chipset drivers for your motherboard after formatting and
reinstallation
Although XP sp2 provides Native Usb support,
there may be special USB drivers on your motherboard install disk
Chas


.



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