Re: CD/RW & DVD Drives not responding

Lorne wrote:
Yes, both the CD-RW and DVD drives worked perfectly prior to installing 30+ Windows updates (old (2003) copy of XP).
BTW, as part of the Update "package", I installed the High Mat CD update. After discovering that the drives didn't work, I uninstalled it.
"AmericanTechie" <nomail@xxxxxxxxxxxxxxxxxx> wrote in message news:OHl0mLX9FHA.4076@xxxxxxxxxxxxxxxxxxxxxxx

Lorne wrote:

Thanks for the quick response.
No Upperfilters or Lowerfilters values present in the referenced key (HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318})

I should also point out that this is now a dual-boot ME & XP system. Did a clean install on a new system partition.

EZCD Creator not present on XP drive as of yet.

"AmericanTechie" <nomail@xxxxxxxxxxxxxxxxxx> wrote in message news:um8Mc2W9FHA.3908@xxxxxxxxxxxxxxxxxxxxxxx


Lorne wrote:


I have recently upgraded to XP from ME. Worked fine prior to installing all Windows Updates outstanding. Now, both optical drives no longer work. When I insert ANY CD (programs, data or music), same result:
Drive spins for a few seconds and stops
No CD icon next to cursor
Navigate to drive in Windows Explorer, shows drive letters, no file information
Right click, no dialog box, Explorer hangs and have to force re-boot with a power off shutdown.
Drives:
Show in Windows Explorer
Don't know if burning works, playing/running does not. No burning software installed yet. (Can't CD drives don't work)
Have performed the following:
(1)Uninstalled both drives through Device Manager.
(2)Re-installed both drives after re-boot. No driver installation problems. Reads all hardware details fine.
(3)Reset Services| Shell Hardware Detection to Automatic. (Path to executable: D:\WINDOWS\System32\svchost.exe -k netsvcs)
(4) Downloaded and ran "autorunenable.reg", "XP_CD-DVD-Fix.exe", "AutoFix.exe." (from Kellys-Korner.com and dougknox.com)
Still no change. I have numerous programs to re-install and am SEVERELY stuck.
Any help/ideas greatly appreciated.
Lorne



Old Versions of EZ CD Creator from Roxio has caused this type of thing to happen. Check your Add/Remove programs to see if it is listed. If it is, then it should have been removed before installation.

http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

This article is related to the problem but it requires going into the registry. I am not sure if a better fix has been found by now as this is a pretty old problem. Otherwise get back to us if this is not the case.

--
http://www.americantechie.com



Oops, I guess I should have read your post a little closer. I did not catch the part where you said you have no burning software installed yet. So you did a clean install of XP to a different partition. I also notice you mentioned everything worked fine prior to installing Windows updates. Does this mean the CD drives worked before you ran the updates, or are you unsure of this? Also, what changes did you make?

--
http://www.americantechie.com




Food for thought... The nice thing about doing a clean install, everything being fine, and then things breaking after updates is that in a worst case scenario you could always reinstall Windows and opt out of the optional updates. In the time we have been going back and forth you could have reinstalled, but of course the updates still take a while to download. In the meantime I will post again if I come across anything.

--
http://www.americantechie.com
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