MP3 player and digital camera won't work on XP


I have Windows XP Home Ed with SP2 and fully updated running on a Dell
Dimension 2400 with Pentium 4. I have just bought a Pentax Optio S55
digital camera which plugs
into a USB port but my computer will not install it. Yes I have
switched it on. Device Manager shows unknown USB device with no drivers
installed. Pentax support have gone
over the problem with me but can't get it to work. They say it does not
need drivers and is plug and play. This is confirmed on another computer
with XP running and Windows finds it and intalls it on that just by
plugging it in. I tried plugging it into my USB printer port that
works, but it still doesn't work. The same problem occurs with my
Creative MUVO MP3 player that was installed with drivers
and used to work fine but now doesn't. Now when I plug that into a USB
port Windows recognises it as a
MUVO player but won't install the drivers. I have reinstalled the
drivers and even updated them from Creative Labs site, but Device
manager shows Code 28 no drivers installed. Dell support can't help and
say the hardware is fine. I can find no help on Microsoft support
site or other problem solving sites. I have restored my complete
registry but that didn't work. It seems like it is a plug and play
issue. Device Manager shows no problems with any devices except the
camera and player when connected.I am at my wits end. Can someone
please help,as I am getting a stiff kneck and eyestrain from sitting
here...I want to play my guitar!!!!!


--
Ray Noble
.

Relevant Pages

  • Re: 0x0000007B
    ... Pro install should have reconized the USB flash disk as a removable device. ... The two devices which Intel provided drivers for do end up with question ...
    (microsoft.public.windowsxp.embedded)
  • Re: NEED HELP! New USB devices will no longer install
    ... methods fix more USB problems than physically hacking the registry. ... but all needed an OEM disk re-install of the drivers. ... drives, USB 80 Gig Disk drive, USB hubs. ... An Windows repair install helps then. ...
    (microsoft.public.windowsxp.hardware)
  • Re: 0x0000007B
    ... I determined that my inability to boot the XP Pro setup CD was a problem ... That added about 50 additional drivers. ... When I converted a USB memory stick to a virtual floppy disk, ... since the bootable image on the XP install CD ...
    (microsoft.public.windowsxp.embedded)
  • Re: Problem setting up broadband from Tiscali
    ... come up with a way of sussing it out & getting the Modem Drivers ... Connection (as well as a USB Connection) on it! ... The SpeedTouch will Install ...
    (uk.people.silversurfers)
  • Re: Scanning communication erro
    ... parallel port and so that probably worked fine because of that. ... that uninstalling the USB port and controller drivers will kill the keyboard ... Did you follow the installation instructions exactly--IE install the ...
    (microsoft.public.windowsxp.print_fax)