RE: Trouble installing USB2 external hard drive

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance



After scanning over the provided report, I recommend you add more memory,
256mb is just not enough.. I also noticed there is a newer bios version on
the Intel site for your mobo, as well as other driver updates that you may
have overlooked..
http://downloadfinder.intel.com/scripts-df-external/Product_Filter.aspx?ProductID=610
If you built the computer yourself, just using the Intel setup disk for the
mobo without updating USB 2.0 drivers, chipset drivers, etc.. from the Intel
site originally, I might recommend you do so.. I can't guarantee that it will
solve this particular problem your having but it may be worth a shot, your
call..
Hope this can help..
j;-j


"oliver" wrote:

> I tried the lavalys.com program.
> Here's the report. It sees the G: external hard drive. But Windows XP "My
> computer" still doesn't.
> Thanks,
> Oliver
> --------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc.
> ]------------------------------------------------------------
>
> Version EVEREST v2.20.405
> Homepage http://www.lavalys.com/
> Report Type Report Wizard
> Computer S0026157848 (desktop
> computer)
> Generator Owner
> Operating System Microsoft Windows XP
> Home Edition 5.1.2600 (WinXP Retail)
> Date 2005-11-17
> Time 17:53
>
>
> --------[ Summary
> ]-----------------------------------------------------------------------------------------------------
>
> Computer:
> Operating System Microsoft Windows XP
> Home Edition
> OS Service Pack Service Pack 2
> DirectX 4.09.00.0904
> (DirectX 9.0c)
> Computer Name S0026157848 (desktop
> computer)
> User Name Owner
>
> Motherboard:
> CPU Type Intel Pentium 4,
> 2000 MHz (20 x 100)
> Motherboard Name Intel Maryville
> D850MV (5 PCI, 1 AGP, 4 RIMM, Audio)
> Motherboard Chipset Intel Tehama i850
> System Memory 256 MB (PC800 RDRAM)
> BIOS Type AMI (01/07/02)
> Communication Port Communications Port
> (COM1)
> Communication Port ECP Printer Port
> (LPT1)
> Partitions:
> C: (NTFS) 38162 MB (18082 MB
> free)
> F: (FAT32) 16104 MB (6661 MB
> free)
> G: (NTFS) 286157 MB (285268 MB
> free)
> Total Size 332.4 GB (302.7 GB
> free)
>
>
>
> "Jaymon" wrote:
>
> > Oliver,
> > Did you format the drive from Disk Management originally..?
> > Have you checked for any updated USB drivers for your computer from the
> > OEM's web site..?
> > A nice diagnostic tool, might help.. It's free..
> > http://www.lavalys.com/products/download.php?pid=1&lang=en
> > j;-j
> >
> > "oliver" wrote:
> >
> > > I have Windows XP SP2 installed on my computer. I tried to connect a Seagate
> > > 300GB external hard drive using a USB connector. The hard drive is NOT
> > > listed on "My computer." It is listed correctly on the "device manager" and
> > > is "working properly." Using "disk management", it is listed as a 280+GB
> > > "healthy" NTFS drive without an assigned drive letter. When I assign a drive
> > > letter, I am able to open the drive using "disk management" and access its
> > > contents (read/write), but the drive remains unlisted on "My computer." The
> > > drive is properly listed on "My computer" when I connect it to my laptop
> > > computer. Seagate customer support couldn't fix the problem and suggested it
> > > was a Microsoft Windows registry issue. I tried to cleaning out the registry
> > > without any success. Any thoughts? Thanks.
.



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