Re: plug and play not working


Sharon F Wrote:
> On Sun, 23 Oct 2005 15:09:14 +0100, cormaira wrote:
>
> i've just bought an mp3 player
> it's a ****ty one but i don't see any reasons why that should cause
> any
> problems
> it's an alba 128mb
> when i plug it into the computer it isn't detected and plug and play
> doesn't show up
> another strange thing is when i turn my computer on plug and play
> shows
> up and tries to install a printer but no printer is plugged into it.
> when i cancel this message it appears again but then goes away after
> i
> cancel it the second time
>
> when i ran services.msc i saw that plug and play was disabled for
> some
> reason so i enabled it
> but it's still not being detected..
>
> For plug and play to work - a few things have to happen. You took care
> of
> the first part - enabling the plug and play service. Next the device
> has to
> communicate info to Windows about itself. Once those two things
> happen,
> it's time for the drivers to install. Hardware vendors supply drivers
> -
> even the drivers that ship with Windows. If Windows has a driver for
> the
> device, it's installed. All done. If Windows does not have the driver,
> then
> you have to supply it (from the disk that came with the device or
> download
> drivers from the manufacturers website).
>
> It sounds like your device is not a plug and play device. It is not
> communicating its identity to Windows properly. Apparently Windows is
> picking up some info but unfortunately it seems to think the device is
> a
> printer.
>
> So now you need to backtrack a bit. If the device came with
> directions,
> read the installation steps. If it came with a driver disk, check the
> driver disk for more installation tips. If no directions or disk, check
> the
> manufacturer's website for downloadable drivers and directions. Follow
> the
> manufacturer's directions for installing device and drivers. Sometimes
> it
> does not matter but there are some cases where you are required not to
> attach the device until after drivers are installed.
>
> --
> Sharon F
> MS-MVP ~ Windows Shell/User




i have installed the driver from the disc
and plug and play has been detecting the phantom printer for the last 2
weeks but i only bought the mp3 today
and alba have no technical support site so it would seem and the
installation instructions in the booklet rely on plug and play to
install

hmm by the looks of it ..they really are a crap manufacturer


--
cormaira
.

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