Re: user accounts
- From: Malke <notreally@xxxxxxxxxxx>
- Date: Wed, 19 Oct 2005 19:32:38 -0700
mike wrote:
> home version service pack2
>
> "mike" wrote:
>
>> thanks
>> nothing happens when I hit the user accounts link on the control
>> panel page. It does highlight but nothing ever opens only thing is
>> that I can think of that I lost a file somewhere. No error messages
>> either
>>
>> "Malke" wrote:
>>
>> > mike wrote:
>> >
>> > > can't access the user accounts link on windows xp. need to change
>> > > info
>> >
>> > What happens when you try? Any error messages? What changed between
>> > the time things worked the the time they didn't? What version of XP
>> > and what Service Pack level? Virus/malware status?
You still didn't answer my question about the virus/malware status of
the machine. Make sure it is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
If the machine is clean, try the System File Checker:
Start>Run>sfc /scannow [enter]
Note that there is a space between "sfc" and "/scannow". You may need
your XP cd so have it handy.
Malke
--
MS-MVP Windows User/Shell
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic"
.
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