Re: Unable to install scanner

Tech-Archive recommends: Fix windows errors by optimizing your registry

Did that just before I posted my problem. When that didn't work, I figured
someone out "there" may have the solution. The thought of reinstalling XP
gives me the chills!

Thanks for the suggestion

C

--
________________________________________________________________________
Suggested Performance Eval/Fitness Report Comments For The
Leadership-Challenged
"Takes him two hours to watch '60 Minutes'."
________________________________________________________________________
"Reset" <dod23@xxxxxxx> wrote in message
news:esrCelO1FHA.268@xxxxxxxxxxxxxxxxxxxxxxx
> Try this-unplug machine from power outlet,remove USB cable,remove scanner
> driver.Next-install scanner driver,plug into power source,install USB
> cable and reboot.Good luck.
> "Cattlecall 13" <Me@xxxxxxxxxx> wrote in message
> news:eqSdnbqjV_UQOcveRVn-oQ@xxxxxxxxxxxxxx
>>I had a multifunction machine (Epson stylus cx 5600) that crapped out -
>>the printing function, not the scanner. I purchased a Brother
>>multifunction machine but had considerable trouble installing the scanner
>>driver. Tech assistance wasn't much help, so I returned the machine and
>>got another Epson (6600) thinking that since the original scanner worked
>>OK I wouldn't have any issues with the new one. Unfortunately, I'm having
>>the same problem and I guess there's something with my XP setup that has
>>changed since I installed the 5600 about a year ago. (I have installed SP2
>>and all the numerous updates). I'm assuming that something related to
>>SP2??? is causing the problem. The printer itself has installed properly;
>>it prints from various programs; copies; shows up in the printer folder,
>>etc. It seems that the issue is related solely to the scanner.
>>
>> The scanner software appears to install properly. When I turn on the
>> machine and connect the USB cable, the "Install new hardware wizard"
>> comes up. When I select install automatically, the wizard searches for a
>> while and then I get the following popup:
>>
>> --------------------------
>> Found New Hardware Wizard
>> There was a problem installing the hardware:
>> Epson Stylus CX6600
>> An error occurred during installation of the driver
>> The required section was not found in the INF.
>> Click Finish to close this wizard
>> ------------------------------------
>>
>> Any thoughts as to where I can start looking for the problem? Per tech
>> support I downloaded most recent drivers and installed, but the above
>> popup still came up. Every time I reboot the "install new hardware
>> wizard" comes up and then I get the popup again.
>>
>> Any assistance would be greatly appreciated as this has been going on for
>> a week now.
>>
>> Chuck
>>
>
>


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