Unable to install scanner



I had a multifunction machine (Epson stylus cx 5600) that crapped out - the
printing function, not the scanner. I purchased a Brother multifunction
machine but had considerable trouble installing the scanner driver. Tech
assistance wasn't much help, so I returned the machine and got another Epson
(6600) thinking that since the original scanner worked OK I wouldn't have
any issues with the new one. Unfortunately, I'm having the same problem and
I guess there's something with my XP setup that has changed since I
installed the 5600 about a year ago. (I have installed SP2 and all the
numerous updates). I'm assuming that something related to SP2??? is causing
the problem. The printer itself has installed properly; it prints from
various programs; copies; shows up in the printer folder, etc. It seems that
the issue is related solely to the scanner.

The scanner software appears to install properly. When I turn on the machine
and connect the USB cable, the "Install new hardware wizard" comes up. When
I select install automatically, the wizard searches for a while and then I
get the following popup:

--------------------------
Found New Hardware Wizard
There was a problem installing the hardware:
Epson Stylus CX6600
An error occurred during installation of the driver
The required section was not found in the INF.
Click Finish to close this wizard
------------------------------------

Any thoughts as to where I can start looking for the problem? Per tech
support I downloaded most recent drivers and installed, but the above popup
still came up. Every time I reboot the "install new hardware wizard" comes
up and then I get the popup again.

Any assistance would be greatly appreciated as this has been going on for a
week now.

Chuck


.



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