Re: Windows won't acknowledge DVD Rom as present!

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance



In Device Manager, under IDE ATA/ATAPI controllers, do you have both a
Primary and Secondary IDE channel? You may have to locate and install the
motherboard chipset drivers. These should contain an UltraDMA IDE driver.


"jvk57" <jvk57@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:7D39CEDC-FCDF-4503-B9F5-7FB34CFAB9BF@xxxxxxxxxxxxxxxx
> OS - Windows XP Home
> BIOS sees DVD Combo drive as Secondary Master but when Windows fires up,
> it
> is not visible in My Computer. Device Manager shows it with the yellow
> warning exclamation mark and refuses to install it properly. I've tried a
> different CD/RW and encountered the same problem. I've tried swapping the
> ribbons on the IDE Controllers on the MOBO, still the same problem. I've
> even
> reinstalled the Chipset and IDE MOBO drivers, still the problem exists! In
> the Device Manager, the properties for the Combo drive show the following
> message:
> Windows cannot initialize the device driver for this hardware. (Code 37)
> Can anybody help with this please? I'm trying to fix it for a work
> colleague
> and it's his home PC so I need to get a solution asap.
> Many thanks in advance.


.



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