RE: Modem disconnecting broadband

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In addition The log files for the modem are

09-27-2005 21:10:07.140 - File: C:\WINDOWS\system32\tapisrv.dll, Version
5.1.2600
09-27-2005 21:10:07.140 - File: C:\WINDOWS\system32\unimdm.tsp, Version
5.1.2600
09-27-2005 21:10:07.140 - File: C:\WINDOWS\system32\unimdmat.dll, Version
5.1.2600
09-27-2005 21:10:07.140 - File: C:\WINDOWS\system32\uniplat.dll, Version
5.1.2600
09-27-2005 21:10:07.156 - File: C:\WINDOWS\system32\drivers\modem.sys,
Version 5.1.2600
09-27-2005 21:10:07.156 - File: C:\WINDOWS\system32\modemui.dll, Version
5.1.2600
09-27-2005 21:10:07.218 - File: C:\WINDOWS\system32\mdminst.dll, Version
5.1.2600
09-27-2005 21:10:07.218 - Modem type: Intel(R) 536EP Modem
09-27-2005 21:10:07.218 - Modem inf path: oem12.inf
09-27-2005 21:10:07.218 - Modem inf section: Intels51
09-27-2005 21:10:07.218 - Matching hardware ID:
pci\ven_8086&dev_1040&subsys_10008086&rev_00
09-27-2005 21:10:07.546 - 115200,8,N,1, ctsfl=1, rtsctl=2
09-27-2005 21:10:07.546 - Initializing modem.
09-27-2005 21:10:07.562 - Send: AT<cr>
09-27-2005 21:10:07.593 - Recv: AT<cr>
09-27-2005 21:10:07.593 - Command Echo
09-27-2005 21:10:07.734 - Recv: <cr><lf>OK<cr><lf>
09-27-2005 21:10:07.734 - Interpreted response: OK
09-27-2005 21:10:07.750 - Send: AT&F E0 Q0 X4 S0=0 &D2 &C1 &S0 V1 W4<cr>
09-27-2005 21:10:07.781 - Recv: AT&F E0 Q0 X4 S0=0 &D2 &C1 &S0 V1 W4<cr>
09-27-2005 21:10:07.781 - Command Echo
09-27-2005 21:10:07.968 - Recv: <cr><lf>OK<cr><lf>
09-27-2005 21:10:07.968 - Interpreted response: OK
09-27-2005 21:10:07.984 - Send:
ATS7=60S30=0L3M1+ES=3,0,2;%C1+DS=3,0;+DS44=3,0;&K3X4<cr>
09-27-2005 21:10:08.218 - Recv: <cr><lf>OK<cr><lf>
09-27-2005 21:10:08.218 - Interpreted response: OK
09-27-2005 21:10:08.218 - Passthrough On
09-27-2005 21:10:17.515 - Passthrough Off
09-27-2005 21:10:17.515 - Session Statistics:
09-27-2005 21:10:17.515 - Reads : 58 bytes
09-27-2005 21:10:17.515 - Writes: 106 bytes

Using hyper terminal to connect to the telephone number results in no
carrier detected.

Hope this helps

"Susan123456" wrote:

> Have a server and 3 pc's setup with broadband through a router. Have one of
> the pcs dialling up to an online bank via a dialup modem. The modem shares
> the same line as a fax machine.
>
> Until yesterday everything worked fine. The Internet via broadband would
> always be on even when dialling the bank.
>
> Now the modem tries to dial the bank and fails. The modem diagnostics show
> no problems. The fax machine works fine however when dialling the bank the
> fax machine now lights up and the broadband connection is dropped - for the
> server and pcs.
>
> Have run spyware and virus programs - no errors. In the morning will swap
> the modem, and check the telephone line (even though the fax works fine).
>
> All bank dialup settings have been checked with the bank - they suggest a
> modem or phone problem - all equipment is a few months old.
>
> No new software has been installed, Internet explorer settings are set to
> never dial a connection.
>
> This is very wierd. Any Ideas?
.



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