Re: scanner driver won't install

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

Does the firewire card work correctly with other firewire devices?

What does Nikon have to say about the problem?
--
Cari (MS-MVP)
Printing & Imaging



"petphotos" <petphotos@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:D993C19B-BDDA-48BE-91A0-8528E58E8190@xxxxxxxxxxxxxxxx
>I am using Windows XP Home with SP1 and SP2, a 1.7 GHz Pentium 4 with 1 GB
>of
> Ram.
>
> The problem involves a Coolscan 9000 film scanner with Firewire
> connection.
> Specifically, the
>
> scanner will not install.
>
> After installing the PCI card and Nikon Scan, turning the scanner on, or
> starting the computer after
>
> uinstalling the scanner from Device Manager, the following message
> appears:
>
> " Cannot Install This Hardware
>
> There was a problem installing this hardware.
>
> Nikon LS-9000 ED IEEE 1394 SBP2 Device
>
>
> An error occurred during the installation of this device
>
> The class installer has denied the request to install or upgrade this
> device "
>
> The drivers for the firewire card, 1394bus.sys, arp1394.sys, nic1394.sys,
> and ohci1394.sys are all
>
> dated 8/3/04, while enum1394.sys is dated 8/17/01. Device Manager
> indicates
> the card is working
>
> properly. Just in case, I relocated the card to a different slot but the
> scanner install problem
>
> persists.
>
> I am assuming the problem has to do with something that is out of whack
> with
> the operating system.
> No where on any scanning mail list or group have I encountered anyone else
> having this problem. If
>
> there was something wrong with scanner drivers, there would be plenty of
> discussion about the
>
> problem. I have no idea what the registry should look like for a properly
> installed scanner, but,
>
> perhaps, the problem lies there.
>
> Any help would be appreciated.
>
> thanks,
>
> Chris Luneski


.

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