Re: CD burner will not BURN or OPEN

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

I used the Dell CHAT program and they had me run some tests and agreed since
i am still under warranty they will send someone out to replace my drive.

the drive shows up in my device manager has fine, says it is working
properly. But I cannot even get it to open without the paperclip. It cannot
read CDs, DVDs, or burn. However the regular CD drive above it can read fine.

Is this really about replacing the whole thing? Can't I uninstall and
reinstall a driver or something?
.

Relevant Pages

  • RE: Access Denied - Msconfig Startup Changes
    ... tech decided I needed to reinstall Windows XP. ... Anyhelp you can give me on the Event Viewer logs and the PCM Service error ... Oh you mentioned if under warranty, Dell would FIX IT FOR ME....he told me ... "nass" wrote: ...
    (microsoft.public.windowsxp.security_admin)
  • Re: "blue screen of death"
    ... > strange because obviously it is still under warranty. ... I didn't reinstall anything yes but just ... If it was me I would LIE, tell them now that other problems are arising, ... >> also shouldnt have to be reinstalling the os already. ...
    (microsoft.public.windowsxp.general)
  • Re: "blue screen of death"
    ... running diagnotstics that it was a software problem and no that is not ... strange because obviously it is still under warranty. ... I didn't reinstall anything yes but just ... > also shouldnt have to be reinstalling the os already. ...
    (microsoft.public.windowsxp.general)
  • Re: Will New Motherboard Cause XP Authentication Problem?
    ... so IBM is doing it under warranty. ... But i was uncertain as to whether or not it meant I would have to reinstall all my programs from scratch, or whether something that use to work now wouldn't and whether or not I would start having XP Authentication issues going forward. ... Genuine Authentication of the XP OS - isn't that process tied to the ...
    (microsoft.public.windowsxp.basics)