USB (Skype) Voip Phone keypad not functional, driver errors.
- From: DeeDee <DeeDee@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sat, 2 Jul 2005 09:57:01 -0700
I've now tried three different models of skype usb phones on my XP (mine and
two others from friends). All THREE models work on the other people's
computers. None will work on mine other than the led and sound - the keypads
won't function. All show 'disconnected'. New Hardware screen each time on
startup looks for drivers but can't find any on the relevant disc for the
phone or anywhere else and so I have to use the skype screen on the PC to
dial and disconnect etc. I have the skype latest download. Friends who also
have XP are puzzled too as to why none of the phones have keyboard
functionality on my pc.
My Windows XP is on auto update, so I assume all the drivers must be up to
date?
I've seen this question elsewhere here on search but the date of it was last
May and there were no replies. PLEASE can someone advise as to what the
problem is and how I might go about correcting it. I (and friends) have been
unsuccessfully trying to work out whats wrong for the last week. We've
uninstalled, reinstalled, reupgraded, redownloaded, searched google for help,
searched microsoft under voip and skype (but keep coming up with Windows CE,
not XP) etc and its driving me mad :-)
What we do get from skype phone product description is the following:
"Drivers support and upgrades from Microsoft. The drivers of the USB VoIP
Series are provided by Microsoft Windows, thus no additional drivers are
required. Drivers are currently available in Microsoft Windows 98SE/ME/2K/XP.
Plug-and-Play, Grab-and-Go."
I've got an alcatel speedtouch 330 usb modem (through landline, not cable).
I've bought a usb hub to try to sort it out, and swapped the printer, the
modem, the cardreader and the phone from hub to different usb ports in an
effort to see if its to do with the usb ports. I don't know if it is, but in
any case nothing makes any difference.
I'd be very grateful if anyone could advise what the problem is and how to
put it right. Thanks :-)
.
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