Re: DVD Rom problem -help needed

Tech-Archive recommends: Fix windows errors by optimizing your registry

Declan,

Theoritically you can download AVG and Adaware to your PC then copy and
install them on the kid's PC. However, it is rather complicated to download
the latest update definitions from AVG and Adaware and then install them to
the kid's PC.
It is more easy for you to move the kid's PC to your room and then connect
it to the internet (provided that it has a lan card or modem or your PC using
external modem, then you just need to install the modem drivers on the kid's
PC)

--
Peter


"muffler53" wrote:

> Peter,
>
> Thank you so much for the replies. As you will have guessed I'm a bit of a
> novice with Pc's. The kids PC is in a different room and not connected to the
> internet but can I download the items you mentioned including the up to date
> adaware (and possibly AVG) on to my own PC and copy this to disc and then
> load all into the kids PC from the disc.
>
> I haven't got much help here where I live and I really do appreciate your
> help and advice which has been fairly easy to understand even for a novice
> like me.
>
> thanks again
>
> Declan
>
> "Peter" wrote:
>
> > Declan,
> >
> > Firstly, you must stop the restore feature and clear all the restored files.
> > Right click My Computer/Properties/System Restore
> > Check the box "Turn off System Restore on all drives", click Apply and OK
> >
> > Run Adaware to download & install the latest spywares definitions.
> > Then go to the link below to download the VX2 cleaner:
> >
> > http://www.lavasoftusa.com/software/addons/vx2cleaner.shtml
> >
> > Follow the instructions for how to run the add-on tools to remove VX2
> > Run Adaware again to ensure the VX2 is completely removed from the system.
> >
> > After the cleanup of VX2, run any antivirus software with the latest virus
> > definitions to ensure your system is free from any
> > virus/trojans/spywares/malwares, etc. Reboot the PC then re-enable the System
> > Restore feature by uncheck the box "Turn off System Restore on all drives",
> > click Apply and OK
> >
> > Hope it helps.
> >
> >
> > --
> > Peter
> >
> >
> > "muffler53" wrote:
> >
> > > Thanks Peter,
> > >
> > > just after I posted I did a search on this forum and found details of the
> > > error. The problem is on the kid's PC (same one with the dvd rom problem.)
> > > There is a "VX2" malware in it which I cant get rid of.
> > >
> > > That PC is not connected to the internet but when it was a few months ago i
> > > did download and install some sort of removal tool from Adaware which was
> > > supposed to fix it but it didn't.
> > >
> > > I assume there is no point in trying the procedure as you described until I
> > > get rid of the VX2.
> > >
> > > ANy ideas other than a system restore or a complete reinstall of how to
> > > banish the VX2.
> > >
> > > Thanks again for the help
> > >
> > > regards
> > >
> > > Declan
> > >
> > > "Peter" wrote:
> > >
> > > > Declan,
> > > >
> > > > To fix the "16 Bit Windows Subsystem" error, restore the autoexec.nt file
> > > > from C:\windows\repair folder. If it disappears or gets broken again, suspect
> > > > a malware issue and remove same.
> > > >
> > > > Procedures:
> > > >
> > > > Double click My Computer, click the C drive, click WINDOWS and find the
> > > > repair folder
> > > > C:\WINDOWS\repair\autoexec.nt
> > > > right click on the file "autoexec.nt " and select copy then paste it to
> > > > C:\WINDOWS\system32\AUTOEXEC.NT
> > > > Let the file "autoexec.nt " copied from the repair folder to replace the
> > > > existing file" AUTOEXEC.NT" in the system32 folder.
> > > >
> > > > If the symptom persists, pls run any anti-spyware softwares e.g. Adaware
> > > > Personal SE from lavasoftusa.com or Spybot Search & Destroy. Ensure the PC is
> > > > free from virus and spywares then proceed the copy & paste of the file again.
> > > >
> > > > Hope it helps you to fix it.
> > > >
> > > >
> > > > --
> > > > Peter
> > > >
> > > >
> > > > "muffler53" wrote:
> > > >
> > > > > Peter,
> > > > >
> > > > > I picked the PC up 2 days ago but the chap who fixed it wasn't there so I
> > > > > didn;t find out exactly what the problem was. My son will be talking to him
> > > > > soon so I will find out then.
> > > > >
> > > > > Anyway it needed a new DVD Rom drive (or maybe he just decided to make a bit
> > > > > of handy money). It cost me 50 euro but I,m still not convinced that the
> > > > > downloaded files would not have worked.
> > > > > Hope to find out more in the next couple of days.
> > > > >
> > > > > I hate to bother but you wouldn't happen to know anything about a "16 Bit
> > > > > Windows Subsystem" error.
> > > > > It's left the kids PC that it will only play certain games. It was fine up
> > > > > to a few months ago
> > > > >
> > > > > Thanks for your help
> > > > >
> > > > > Declan
> > > > >
> > > > > "Peter" wrote:
> > > > >
> > > > > > Declan,
> > > > > >
> > > > > > Sorry to hear that. To the best of my knowledge, if the flash rom (a kind of
> > > > > > chips that use to store the firmware) is not being damaged in the firmware
> > > > > > updating process, you can run the update process again to update the
> > > > > > firmware. However, if there is a bad block to the firmware chips, there is
> > > > > > nothing we can do about it but send it for a repair. The technician either
> > > > > > use the burn-in technic to burn the firmware to the firmware chips (cannot be
> > > > > > updated in future) or change to a new chips (can be updated in future)
> > > > > >
> > > > > > Similar to a mobo BIOS update, if you encounter some problems during the
> > > > > > BIOS update process, DO NOT POWER OFF the machine but just run the BIOS
> > > > > > update process again to update the BIOS again or revert to the original BIOS.
> > > > > >
> > > > > > Any way, pls take it easy and await for your friend's favourable reply.
> > > > > >
> > > > > >
> > > > > > --
> > > > > > Peter
> > > > > >
> > > > > >
> > > > > > "muffler53" wrote:
> > > > > >
> > > > > > > Peter,
> > > > > > >
> > > > > > > Just to keep you updated. It will be another day or so before I get the PC
> > > > > > > back but I got a reply from Samsung. I dont think that I mentioned this
> > > > > > > before but I sent a query off to them (same as original post here) but only
> > > > > > > got a response today.
> > > > > > >
> > > > > > > Have a look and I think you will see why computer dummies like me depend so
> > > > > > > much on other people for help
> > > > > > >
> > > > > > > Regards
> > > > > > >
> > > > > > > Declan
> > > > > > >
> > > > > > >
> > > > > > > "Dear,customer
> > > > > > >
> > > > > > >
> > > > > > > Thank you for your e-mail.
> > > > > > >
> > > > > > > If during the firmware upgrade an error occurred,or
> > > > > > >
> > > > > > > Ypu have problem After installing the firmware update,
> > > > > > >
> > > > > > > this may cause the firmware chip to become blocked,
> > > > > > >
> > > > > > > making the drive unusable.
> > > > > > >
> > > > > > > Errors during firmware upgrade can have several causes,
> > > > > > >
> > > > > > > the major ones being a conflict with
> > > > > > >
> > > > > > > a program running in the background (eg Virus Scanner, Screensaver...)
> > > > > > >
> > > > > > > or installing the incorrect firmware.
> > > > > > >
> > > > > > > this problem can only be solved by having the drive repaired
> > > > > > >
> > > > > > > at one of our service centers.
> > > > > > >
> > > > > > > Please return your device to the store where you bought it,
> > > > > > >
> > > > > > > there they can send the device to the service center.
> > > > > > >
> > > > > > > I feel sorry that i can't help you directly.
> > > > > > >
> > > > > > > Have a nice day!
> > > > > > >
> > > > > > > Thank you."
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > > "Peter" wrote:
> > > > > > >
> > > > > > > > Declan,
> > > > > > > >
> > > > > > > > I sincerely hope that you can fix it.
> > > > > > > > Await for your favourable reply.
> > > > > > > > --
> > > > > > > > Peter
> > > > > > > >
> > > > > > > >
> > > > > > > > "muffler53" wrote:
> > > > > > > >
> > > > > > > > > Thanks Peter,
> > > > > > > > >
> > > > > > > > > I have downloaded the files and instructions as recommended. That is as far
> > > > > > > > > as my knowledge basically goes at the moment. When I tried the upgrading
> > > > > > > > > myself a couple of days ago I got myself into this mess.
> > > > > > > > > Things are a bit clearer now. I have put everything I downloaded on to a
> > > > > > > > > disc and my son has taken this togeteher with the PC to a friend of his
> > > > > > > > > today. His friend apparently is a bit of a whizz kid with these things so
> > > > > > > > > hopefully come Tuesday (bank holiday weekend here) all will be sorted out.
> > > > > > > > >
> > > > > > > > > I will post again to let you know the outcome.
> > > > > > > > >
> > > > > > > > > Thanks again for all the help and advice
> > > > > > > > >
> > > > > > > > > Declan
> > > > > > > > >
> > > > > > > > > "Peter" wrote:
> > > > > > > > >
> > > > > > > > > > Hi,
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > > > Below is the link for the download of firmware for your samsung DVD Combo
> > > > > > > > > > drive.
> > > > > > > > > > Please download the Bin file and exe file and save it to a specific folder.
> > > > > > > > > > Please print out the instruction for how to update the firmware. You must
> > > > > > > > > > strictly foloow the instructions.
> > > > > > > > > >
> > > > > > > > > > http://www.samsungodd.com/eng/LiveUpdate/FWDownload/FWDownload.asp?FunctionValue=view&no=200&SearchWord=&SearchMode=&PageNumber=7&product_code=&os_no=
> > > > > > > > > >
> > > > > > > > > > Copy of intructions from samsung:
> > > > > > > > > >
> > > > > > > > > > Global distribution
> > > > > > > > > >
> > > > > > > > > > Product COMBO Model SM-332B F/W Ver. T406
> > > > > > > > > >
> > > > > > > > > > Content
> > > > > > > > > >
> > > > > > > > > > *caution
> > > > > > > > > > Samsung is not responsable for problems during the firmware upgrade. When
> > > > > > > > > > you encounter problems during the upgrade, please contact a Samsung Service
> > > > > > > > > > Center.
> > > > > > > > > > If your drive is still in warranty please contact your retailer first.
> > > > > > > > > >
> > > > > > > > > > The newest firmware T406 of SM-332B
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > > > Applied model : EXPORT
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > > > Improvement: Progress of disk cognitive faculty
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > > > Caution:
> > > > > > > > > > When you upgrade your firmware, please check the "Buyer" on your label
> > > > > > > > > > of drive.
> > > > > > > > > > If you upgrade wrong firmware, you will have a problem in operating.
> > > > > > > > > > ex) SM-332B/*** 63BT123456 F/W=T403(***=Buyer)
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > > > How to upgrade firmware.
> > > > > > > > > >
> > > > > > > > > > Download the attached "Bin file(firmware)" and "Sfdnwin.exe
> > > > > > > > > > file(download
> > > > > > > > > > program)" into a temporary folder.
> > > > > > > > > >
> > > > > > > > > > When you run "Sfdnwin.exe", Pop-up window will appear. you can see
> > > > > > > > > > your ROM-
> > > > > > > > > > drive(s) in the Pop-up window.
> > > > > > > > > > Then choose the drive whose firmware you want to upgrade.
> > > > > > > > > > ex)Drive:SAMSUNG CD-R/RW SM-332B/T403
> > > > > > > > > >
> > > > > > > > > > You will see three icons on the top from left.
> > > > > > > > > > If you click the first icon from left, you can see "Investigation
> > > > > > > > > > window" then open
> > > > > > > > > > the firmware file that you already downloaded to the temporary
> > > > > > > > > > folder.
> > > > > > > > > >
> > > > > > > > > > You will see the message" Ready" after finding the firmware file that
> > > > > > > > > > you want.
> > > > > > > > > > Then click the middle icon on the top of left. Then your firmware
> > > > > > > > > > will be upgraded
> > > > > > > > > > automatically.
> > > > > > > > > >
> > > > > > > > > > When you finish upgrading firmware , reboot your pc automatically.
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > > > Sfdnwin.exe : A program which can make your drive download our firmware(s) in
> > > > > > > > > > Windows.(It's for only Windows)
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > > >
.

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