Can't format 200 GB Maxtor SATA drive with Windows XP
- From: Lucas Partridge <lwp@xxxxxxx>
- Date: Mon, 02 May 2005 11:08:14 +0100
Hi,
I've got a new Maxtor DiamondMax 10 200 GB SATA hard drive, model 6B200MO, and I want to use it as an additional drive in my PC. I don't want to make it my bootable drive. I already have Windows XP Home newly installed on a separate Western Digital IDE drive.
My motherboard is quite old: Micro-Star International MS-6330 K7TPro2 with a VIA KT133 chipset. I'm using AWARD BIOS W6330VMS v3.6 100702 (the latest version I could download from MSI's website). Because the motherboard is old I had to get a PCI controller card to recognise the Maxtor drive. I got a Silicon Image SIL-3112 SATA card and am using the Sil 3112 SATARaid Controller driver v1.0.0.51 (downloaded from Windows Update).
The Western Digital drive is jumpered as the master drive and is connected to the primary IDE controller on the motherboard (using the terminal black connector on the IDE cable). The Maxtor drive is connected to the SATA controller card.
I downloaded Maxtor's setup software MaxBlast 4.0 for Windows and used that to partition and format the new drive. I had to do this before Windows would list the drive in Windows Explorer. When I click on the drive in Explorer I'm told it's not formatted but when I do choose to format it there and then I get the following error:
"Windows was unable to complete the format."
This happens whether I use the quick or the full format. Disk Management shows the drive to be healthy but I can't format it there either: "The format did not complete successfully."
I tried jumpering the Western Digital drive as Master with Slave but the BIOS reported "Primary master hard disk fail" so I removed the jumper as it was before.
Maxtor's diagnostic utility PowerMax v4.21 reports no problems with the Maxtor drive: I've done a low level format writing zeroes to the disk several times but that doesn't cure the problem.
Originally I had tried installing XP directly on the Maxtor drive but XP setup also failed with "Setup was unable to format the partition. The disk may be damaged... blah, blah." I did press F6 during setup to load the Sil 3112 Raid driver.
Interestingly Microsoft's Hardware Compatibility List (HCL) doesn't include model 6B200MO among its list of compatible hardware (http://www.microsoft.com/windows/catalog/default.aspx?subID=22&xslt=search&qu=diamondmax+10&scope=1&btnSearch=Go).
Please can someone help here? Many thanks. .
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