Re: Problems with HP Photosmart 7350 printer connected via USB
- From: "Cari \(MS-MVP\)" <Newsgroups1@xxxxxxxxxxxxxx>
- Date: Sun, 24 Apr 2005 10:43:19 -0700
Sounds more like an insufficient Power Supply Unit with all those components
running at once.
--
Cari
(MS-MVP Printing & Imaging)
"Computer Lady" <computer.woman@xxxxxxxxx> wrote in message
news:OZvqL6MSFHA.244@xxxxxxxxxxxxxxxxxxxxxxx
> While it isn't clear why, whenever I have added any new hardware item into
> my system the HP Photosmart 7350 printer connected by USB will quit
> working. In the past, removing & reinstalling the drivers for the USB
> ports and then printer would resolve the problems. (Until the next time,
> that is.) Now, I can't get Install software for the drivers for that to
> see the printer.
>
> When you run the Install program, you're told to NOT have the printer
> connected to the USB port. After a few steps, you're prompted to connect
> the USB cable. Now it just sits there forever trying to find the printer.
> If I attempt to cancel the driver install, it tries removing the drivers
> installed so far, and often gives me a blue-screen crash. I've checked
> HP's site for an updated driver, but it is the same one I have here.
> (v4.241 released in 2003) Also filed a tech support request there, as the
> printer can't be used.
>
> BTW, other USB devices are all working normally. (Scanner, PDA, UPS, etc.)
> Problem is isolated to the HP Photosmart 7350 printer.
>
> I have an additional HD controller (Maxtor/Promise Technology Ultra 100)
> card within the system, as I am often connecting hard drives up to make
> backups to CD/DVD. They are usually not present in the system for long,
> but putting one in ALWAYS kills the ability to connect to that printer.
> The card has been in the system always, though I did recently upgrade the
> cable type used on it to the Ultra 133 type. (Hard drive types I'm working
> with have gotten bigger.)
>
> Why adding a HD in on the IDE cable should affect the USB ports is beyond
> me. But, figuring out how to get the darn printer working again after it
> takes its little 'vacation' would be satisfactory. Any ideas?
>
> <-><-><-><-><-><-><-><-><-><-><-><-><-><-><-><-><-><-><-><-><-><-><->
> Irene M. Kraus a.k.a. The Computer Lady!
> Web Development/Graphic Design - www.design-comp.com
> President/Webmaster for CEBUG - www.cebug.org
>
.
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