Re: Formatting C Drive

I think the "tech support" person who told you to reformat your hard drive
because a printer couldn't be installed should be shot! (or at least
assigned to tech support for Osama Bin Laden.

"jaguar54" <deegeewa@xxxxxxxxxxx(donotspam)> wrote in message
news:147357A7-7C15-46F8-A2E7-F1EC6B335A5A@xxxxxxxxxxxxxxxx
>I am running Windows XP (Home). I am unable to load a brand new printer -
> Hewlett Packard 3015 PCL 6. The installation process only reaches 42%,
> then
> recycles itself to begin the load process again. I contacted HP who
> advised
> me to attempt to load the printer on someone else's computer also running
> XP
> (home). This I did...and the software loaded perfectly. I was then
> advised
> to format my hard drive. I have backed up all my files to CD. However,
> when
> I run the "format c:" cmd in the cmd line I get the msg: "Verifying
> 76308M.
> Format cannot run because the volume is in use by another process. Format
> may
> run if this volume is dismounted first. ALL OPENED HANDLES TO THIS VOLUME
> WOULD THEN BE INVALID. Would you like to force a dismount on this volume
> <Y/N>. When I go ahead to dismount I get another msg saying: "Cannot lock
> the
> drive. The volume is still in use".
> Can anyone pse explain in layman's terms what I have to do to successfully
> format my hard drive to enable me to re-install Windows XP (home), and
> start
> all over again. I have already done a "clean disk" scan of the computer.
> Pse
> remember I am a basic user with no in depth knowledge of the systems. I
> therefore need someone to explain in fairly simple terms what I need to
> do.
> By the way, I have SP2 loaded on my machine. Thanking anyone out there
> who
> can help me.
> --
> Yours hopefully!


.

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