Re: ATI 5.3 Driver--Error when trying to play DVD
- From: "Lori A. Kuiper" <lorikuiper92@xxxxxxxxxxx>
- Date: Mon, 18 Apr 2005 12:01:29 -0500
I have reinstalled the ATI driver 5.4--without the WDM component this time.
I can burn CD's with Nero and all Nero programs work fine except for the DVD
player. Now I get 2 messages One says that the Event ID 7 for Incdm cannot
be found--the local computer may not have the necessary registry information
or message DLL files to display messages from a remote computer. The
following information is part of the event \Device\MrwR00000000. What in
the world does this mean???
There is also another message that says Timed out sending notification of
target device change to window of
InCD_GUI_MAINFRAME_1A630D67_3515_471D_8D7D_C8E76EC0DA2A.
I have no idea what this one means either.
There is no one around here with broadband because it is not available in my
area. I have downloaded the drivers and then burnt them to CD with my other
driver files. I just transfer them to my harddrive and install from there.
If I reformat and reinstall again and this time install the correct video
drivers--would that be likely to resolve the problem? I usually install my
burning software before I update my video drivers. From what your saying I
should do this after I load my updated video drivers?
"Peter" <Peter@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:ECA4D27D-64E4-4250-8118-DAEDBA7221F1@xxxxxxxxxxxxxxxx
> Hi,
>
> Pls download the user guide from ATI website:
> https://support.ati.com/ics/support/default.asp?deptID=894
>
> Read carefully for all the info contained by the user guide.
> Download the utility tools from ATI to fully remove the old ATI stuffs.
> Ask your friend with broadband modem to download and burn the 5.4 Catalyst
> drivers and burn it to a CD for you to install.
> Care: make sure to download the correct drivers for your card. For
> example,
> if your card is a All-in-wonder card , download the All-in-wonder Catalyst
> drivers. If yoyr card is just an ordinary Radeon card, download the Radeon
> Catalyst drivers.
> Link:
> https://support.ati.com/ics/support/default.asp?deptID=894&task=knowledge&folderID=27
>
> I would suggest the following ways to re-install the ATI drivers:
>
> 1. Run regedit to delete the upper and lower filters of your
> CD-rom/DVD-rom
> Start/Run/regedit/
>
> HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
>
> Right click on the upper filter and then delete.
> Do the same for lower filter, if any.
> Care: Backup the reg. keys before delete the keys, right click on the
> {4D36E965-E325-11CE-BFC1-08002BE10318} and select Export, save the file
> for
> reg backup for just in case.
>
> 2. Change the display resolution to VGA mode then reboot.
> 3. Remove all the old ATI stuffs using the utility tools downloaded from
> ATI
> Pls read this link:
> https://support.ati.com/ics/support/default.asp?deptID=894&task=knowledge&folderID=27
>
> Below is part of the info from ATI website:
> 2) Removal Instructions
> a) Go to Add/Remove Programs located in the Windows Control Panel
> b) Run the ATI Software Uninstall Utility. Restart the machine once
> prompted.
> c) (Should this utility not be present, it can be downloaded from the
> CATALYST?- ATI Maintenance Utilities page.
> d) Remove the DAO/MDAC component and any remaining ATI software from
> Add/Remove Programs
> e) Should items fail to remove, select the appropriate link below for ways
> on manually deleting items from the registry.
> Windows XP:
> http://support.microsoft.com/default.aspx?scid=kb;en-us;Q310750
> Windows 2000:
> http://support.microsoft.com/default.aspx?scid=kb;en-us;243723
> f) C:\Program Files and verify that the ATI Multimedia folder no longer
> exists
> (This folder may exist in another location, depending if the installation
> path was changed during the initial setup)
> g) Empty the Windows Temp folder by going to C:\Windows\Temp
> h) Verify that the ATI Technologies keys are removed from the Registry by
> performing the following:
>
> i. Click START, select RUN, and type "REGEDIT"
> ii. Should references to ATI still remain, they will need to be deleted.
> First, create a backup of the Registry.
> iii. From the menu bar, choose 'Registry', then 'Export'. Save the
> registry
> backup file to your desktop. Double-clicking the saved file will allow you
> to
> reverse any incorrect changes made to the registry.
> iv. Once the Registry has been backed up, proceed to remove any references
> to ATI from:
>
> HKEY_LOCAL_MACHINE>SOFTWARE.
>
>
> i) Restart the computer
> j) Close all other applications running, including any live monitoring
> anti-virus software, before attempting to re-install the ATI software.
> Windows 2000/Windows
>
> 4. After all the old ATI stuffs is successfully removed, reboot the PC.
> 5. Temporary disable any antivirus software by running msconfig and
> disable
> the antivirus software under the startup tab.. Make sure there is no
> antivirus software is running at the background. Install the ATI Catalyst
> drivers that have burned on the CD. Do not disturb until you are prompted
> to
> follow the installation instructions. After the ATI drivers is
> successfully
> loaded, adjust the display resolution to your desire.
> 6. Re-install any burning softwares, Nero, Roxio, etc.
> 7. Re-activate antivirus software by running msconfig again.
>
> Pls post back if it helps.
>
> Peter
>
>
> "Lori A. Kuiper" wrote:
>
>> I am running Windows XP Professional. Video driver is 9200SE S80
>> Stealth--ATI compatible. I downloaded the 5.3 drivers with integrated
>> WDM.
>> Usually since I have a dial up connection, I download the drivers in
>> parts
>> and only load the Driver and Control center since my card is not
>> supported
>> by the new Catalyst control center. When I previously installed the
>> drivers, I was under the impression that only All in Wonder or VIVO
>> products
>> required the WDM driver and therefore did not install it. I did have
>> trouble with my Generic Dual DVD RW/CD RW drive, however. This last time
>> I
>> loaded the driver with integrated WDM and now my DVD player hangs for
>> along
>> time before finally starting to play the DVD making a strange clicking
>> noise. I looked in the Event manager and there are numerous errors
>> related
>> to the DVD all stating the same thing--ATI2mtag DVD.OV #62486.
>>
>> Why would the Integrated WDM drivers install if my equipment does not
>> support it? Do I just need to unplug my DVD player and plug back in to
>> see
>> if XP will recognize correctly? Do I need to uninstall the entire 5.3
>> drivers and then reinstall them in parts from the dial up section without
>> the WDM drivers? There was some indication in the WDM release notes that
>> said that the WDM drivers needed to be installed before the other parts
>> of
>> the driver.
>>
>> PLEASE HELP. This is the second time I have reformatted my drive and
>> reinstalled XP which takes me almost a full week.
>>
>> I can't use the drivers from the manufacturer of the card since they are
>> too
>> old and cause errors.
>>
>> Which drivers do I need? My motherboard is an NF7-S v2.0 ABIT.
>>
>>
>>
.
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