Re: Invisible USB

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"Alec Keep" <AlecKeep@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:0EC00281-3BF8-497B-8A1A-BC8A44FC3850@xxxxxxxxxxxxxxxx
>I am using XP (Service Pack 2) at work in Liverpool, England.
>
> I put a Flash storage device in a USB port this morning, but the device
> didn't appear in My Computer like it normally does.
>
> I looked in the device manager, and the memory stick was listed normally
> under 'USB controllers', and described as working properly in the status
> box.
> The stick is fine: it works in my boss's computer. I've followed the
> device
> manager troubleshooter right the way through to uninstalling the USB
> drivers,
> but to no avail.
>
> The problem might have arisen last week, when I plugged a digital camera
> into the USB port without having installed the camera driver. I've since
> installed, and then uninstalled the camera driver, but it made no
> difference.
>
> When I plug the flash memory stick into the USB, the stick lights up as
> normal.
>
> Why isn't it appearing as a removable storage device in My Computer?
> --
> Alec


Alec:
It's possible your flash drive lost its drive assignment letter. Access Disk
Management (Start > right-click My Computer > Manage > Computer Management >
Disk Management) and see if the drive is listed there. Right-click on it and
see if you can assign it a drive letter.
Anna


"Alec Keep" <AlecKeep@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:90F71FB3-A275-49CA-A38B-2B062C5F966B@xxxxxxxxxxxxxxxx
> Hi Anna,
>
> I've just been into the Disk Manager, but the flash card was not listed -
> although it was listed as a mass storage device under USB controllers in
> the
> device manager.
>
> Weird, isn't it?


Alec:
Not so weird as you might think. We've been running into problems similar to
yours for too many months now without any plausible explanation as to why
these type of problems arise with USB 2.0 devices. You could try
uninstalling the USB "Enhanced" controller and rebooting. We've found that
sometimes works. BTW, you are plugging the device *directly* into one of the
computer's USB 2.0 ports and not into an external USB hub, right? We've
found that a problem at times.

In some instances we found no other recourse but to perform a Repair install
of XP (with SP1 and/or SP2, of course). And that didn't always correct the
problem.

Perhaps others might have some suggestions for you to try. If you do find
the answer, please post the solution.
Anna

P.S.
Alec, it's a good idea when responding to a posting to include the previous
posts bearing on the issue, or at least the relevant portions of the prior
posts, so that all can follow the thread.


.

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