Re: New External Maxtor drive constantly disappears from the syste

From: Leo (idonotwant_at_mail.com)
Date: 02/13/05 

Date: Sun, 13 Feb 2005 17:20:06 -0600

I have an external Maxtor 120 GB drive, with Retrospect software
installed, connected to a USB 2 port and sometimes notice what
you describe. I have found that:

If the drive is in sleep mode when I try to copy to it sometimes
it cannot be detected. If I wake it up first, it works every
time.

If I do a soft re-boot, the drive is not detected.

If I do a hard re-boot, the drive is always detected.

When the drive cannot be detected, turning it off and back on
resolves the problem. 

-- 
LEO
Health nuts are going to feel stupid someday....lying in 
hospitals dying of
nothing.
"Thierry" <Thierry@discussions.microsoft.com> wrote in message 
news:8B83ACB7-938B-4E3B-88D3-44D8427EB3C1@microsoft.com...
> Bill,
>
> No disrespect but I hope some more people read this. I don't 
> understand
> your advice at all !- Sorry.
>
> I have now removed the maxtor software so it's now just an 
> external drive .
>
> When I try to copy across to it . it follows the pattern that I 
> mentioned
> earlier.
>
> I looked at DEVICE MANAGER and found themaxtor drive was 
> stopped by Windows.
>
> The message is Windows has stopped this device because it has 
> reported
> problems (Code 43).....How very helpful !
>
> Once I power the Drive down then up again .. Bingo all is back 
> and ready for
> work again.
>
> Unless I can solve this I've wasted $200 . Any help anyone 
> please ?
>
> Wher can I find out about code 43 ?
> Thierry
>
>
> "Bill Bradshaw" wrote:
>
>> At the run command type eventvwr.msc /s.  See what you have 
>> under
>> application and system.
>>
>> You might want to look at this program:
>>
>> http://www.xxcopy.com
>>
>> The best way to get answers for most questions to all XXCOPY 
>> users is the
>> XXCOPY discussion group sponsored by Yahoo.
>> -- 
>> <Bill>
>>
>> Brought to you from beautiful Unalaska/Dutch Harbor, Alaska.
>> N 53° 51.140'  W 166° 30.228'   (WGS 84)
>>
>> Thierry wrote:
>> > Bill, Thanks for taking the time to respond- Unfortunately 
>> > what you
>> > describe is currently beyond my comprehension !
>> > I am currently researching the Maxtor software side 
>> > (Retrospect 6.0)
>> > . I suppose it's possible that this conflicts with windows 
>> > stuff.This
>> > hole seems too deep for me so I have decided to remove the 
>> > Retrospect
>> > software completely to see if I am able to operate the 
>> > Extrernal
>> > drive without it. At least that way I'll get some use out of 
>> > it !
>> >
>> > "Bill Bradshaw" wrote:
>> >
>> >> Thierry wrote:
>> >>> I have just installed, formatted and partitioned a 160Gb 
>> >>> Maxtor
>> >>> external drive using firewire connection.Everything looks 
>> >>> fine. The
>> >>> 'My Computer' window sees it and lists the 3 partitions 
>> >>> O.K. At this
>> >>> stage everything look fine !
>> >>
>> >> I have a 200Gb Maxtor external on USB and I have only been 
>> >> able to
>> >> get it to run reliably when connected to a on USB 1.1 port. 
>> >> I have
>> >> the same issues you do.  I have two partitions on mine. 
>> >> When I try
>> >> to run it on USB 2.0 and move a lot of data I get errors 
>> >> such as the
>> >> following and the drive basically freezes:
>> >>
>> >> 2/12/2005 1:23:56 PM COM+ Error (98) 4691 N/A ACCES The 
>> >> run-time
>> >> environment was unable to initialize for transactions 
>> >> required to
>> >> support transactional components. Make sure that MS-DTC is 
>> >> running.
>> >> (DtcGetTransactionManagerEx(): hr = 0x8004d01b)
>> >>
>> >> How about looking in your event logs and see if you are 
>> >> having any
>> >> errors recorded such as this, VSS error, disk 51 errors, 
>> >> disk 57
>> >> errors. --
>> >> <Bill>
>> >>
>> >> Brought to you from beautiful Unalaska/Dutch Harbor, 
>> >> Alaska.
>> >> N 53° 51.140'  W 166° 30.228'   (WGS 84)
>>
>>
>>
>>

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