RE: SP2 - Now DVD/CD-RW reads dvds, but not CD-R or Audio CD

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From: Jeff (Jeff_at_discussions.microsoft.com)
Date: 02/09/05


Date: Wed, 9 Feb 2005 09:17:13 -0800

Hi Tim,

I am experiencing the same problem. (I am running sp2, but, I'm not sure if
that is where the problem started.)

I would be interested in knowing if you found a solution.

Thanks

"Tim Miles" wrote:

> Hello in there.
>
> Recently - after downloading sp2 but not sure that caused it - my HP
> zd7000 stopped reading and writing data and audio CDs. It still reads
> DVDs - both movies and data.
>
> I'm running XP MCE2004 (with SP2), and the DVD/CDRW is an HL-DT-ST
> RW/DVD GCC-4241N.
>
> At a friend's suggestion, I went to device manager and uninstalled the
> DVD/CD-RW and rebooted, but after it re-recognized the drive, my
> problem remained.
>
> I'd be very grateful to anyone with a suggestion. It's under warranty,
> but I'd hate to be without my computer for a couple weeks, and it
> doesn't seem like a hardware problem.
>
> Thanks for your time.
>



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