Re: DVD/CDRW combo wont play DVDs

From: Cari \(MS-MVP\) (Newsgroups1_at_coribright.com)
Date: 01/11/05 

Date: Tue, 11 Jan 2005 11:24:07 -0800

If you uninstall SP2, does the drive now function correctly? 

-- 
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com
"SM" <SM@discussions.microsoft.com> wrote in message 
news:647E6DB1-E051-4E4B-AD24-FBEC243050F8@microsoft.com...
> I've searched this subject relentlessly and keep coming to the same
> conclusion...
> "After installing SP2 my combo drive no longer recognizes DVDs!!!"
>
> We've all tried the same things...system restore, uninstall and reinstall
> drivers, uninstall device, remove and reinstall programs, blah, blah, 
> blah...
>
> I think it's safe to say this is NOT a hardware issue.  We need a fix from
> Microsoft.
>
> FYI mine is a Dell Latitude with a Samsung DVD/CD-RW Combo that came with
> the system.  Running XP-Pro.
>
> HAPPY NEW YEAR!
>
> "Ash" wrote:
>
>> My Toshiba Satellite A10 DVD/CDRW combo drive (Panasonic matshita 
>> ujda750)
>> has been working well for just under a year now. However since installing 
>> xp
>> sp 2 , MediaPlayer 10, and updates to Nero 6 and Nero InCD I am unable to
>> play any DVDs.  Playing VCDs , Audio CDs and CD burning using Nero are 
>> fine
>> ........but no DVD. I use Power DVD 5 and/or Windows Mediaplayer .
>> The drive just will not display any content of the DVD no files no 
>> nothing.
>> Also there are no error msgs. Driver files as indicated in device manager
>> show all to be xp sp2 updates. DVDs will also not play using media 
>> player.
>> Have tried DVDs from different regions and those that are region free to 
>> no
>> avail.
>>
>> Have carried out the following trouble shooting.
>> 1.Rolled back MPlayer 10 to MPlayer 9
>> 2.Rolled back MPlayer format runtime to previous version.
>> 3.Uninstalled Nero InCD.
>> 4 Have tried to use system restore using restore points prior to SP2 and 
>> at
>> a know good condition but restore incomplete msg comes up... unable to
>> restore to any prior date !!!! Have also tried system restore in safe 
>> mode
>> ...... still unable to restore.
>> 5 Have carried out the troubleshooting as stated on the Cyberlink website
>> upto uninstall and reinstall PwrDVD still no good.
>> 6 Uninstalled xp hotfixes downloaded from windows update on 19oct2004.
>>
>> Deatils of my notebook are
>> Toshiba Sattelite A10
>> Win xp professional SP2
>> Power DVD 5 with latest patch
>> Nero 6
>> Lavasoft Adaware SE professional
>> Norton AntiVirus and Norton Sys Works2003 all uptodate
>>
>>
>> Would appreciate any help in sorting this condition. Is this a hardware
>> problem or a software glitch ???
>> Regards
>> Ash
>>
>>
>>
>>
>>
>>
>>
>>
>
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