Re: Unrecognised Portable Hard Drive

From: wrs (wrs_at_discussions.microsoft.com)
Date: 01/11/05 

Date: Tue, 11 Jan 2005 10:23:23 -0800

The Maxtor drive is powered externally and it came with only the power cables
and a cable to connect to the USB with the small plug to go into the Maxtor
drive. I have checked to driver and both computers seem to have the same
version of usbstor. (is there somewhere on the tower case that a sharp tap
with a hammer would help - it might help my frustration)
wrs

"Quaoar" wrote:
 
> wrs wrote:
> > I have an IBM PC running XP PRO and service pac 2 with a 40 gig hard
> > drive . I purchased a Maxtor 80 gig (PS3100) portable hard drive.
> > When I plug it into a USB my IBM PC says that it is an unrecognise
> > device. When I plug it into my toshiba lap top it works and I can
> > access the portable drive over my home network from my IBM PC and
> > read, write etc. to the drive. The speed is slow through my router 10
> > meg rather than the 460 meg(?) with USB 2.
> > My USB ports work with other devices - flash drives, camera card
> > reader, my mouse.. I have uninstalled the USB controllers and
> > reinstalled them - no change. I uninstalled service pac 2 - no
> > change. i reinstalled service pac 2 - no change. IBM wants me to
> > return my PC to as was from the factory. This is a major pain as I
> > have paid for and downloaded several programs .
> > Any help or recomendations would be helpful
>
> It might be a problem of power available at the USB port. If the drive
> can be externally powered, try that. If it has one of those dual USB
> cables where the small-diameter cable supplies additional power, connect
> that one to the laptop (running!) and see if the drive is recognized on
> the other computer.
>
> Q
>
> Q
>
>
>

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