Re: High speed device plugged into non-high speed port

From: Cari \(MS-MVP\) (Newsgroups1_at_coribright.com)
Date: 11/28/04


Date: Sun, 28 Nov 2004 15:41:56 -0800

See:
http://support.microsoft.com/default.aspx?scid=kb;en-us;312370

-- 
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com
"James Jones" <jamesjones@124.com> wrote in message 
news:68f87779.0411281400.7d40d167@posting.google.com...
> I've been having this problem for several weeks and can't seem to fix
> it.
> I have a DFI Ultra Infinity motherboard, Athlon XP 2500, Windows XP.
> The motherboard has six onboard USB 2.0 ports that work fine.
> I added a four port VIA VT6202 PCI USB 2.0 card about six months ago,
> and it worked fine. I then bought another VIA VT6202 PCI USB 2.0 card,
> as I needed more USB ports, only this card had a slightly different
> number on the VT6202 chip (after the VT6202 there is another number on
> each chip). The new card only worked at USB 1.0, and every time I
> plugged in a USB device, it would say "High speed device plugged into
> non-high speed port" and suggest I plug the device into one of the
> ports in bold type that can support a hi speed device.
> I think it's possible that the old card's drivers are still in the
> system, and have automatically installed themselves for the new VT6202
> card, which is a different make, and that may be why it isn't working.
>
> http://www.geocities.com/usbproblems/usbproblem3.jpg
>
> In this picture the first device is the motherboard's USB, with four
> external hard drives plugged into it, and the second is one of the PCI
> cards.
>
> http://www.geocities.com/usbproblems/usbproblem4.jpg
>
> This picture shows one of the PCI cards, but none of the connected
> devices are showing that they are connected, even though they are, and
> they are accessible.
>
> http://www.geocities.com/usbproblems/usbproblem5.jpg
>
> This picture shows the USB devices in Device Manager.
> I have had SP1 installed since it came out, and have just upgraded to
> SP2, but with no luck.
>
> I've taken out the two VIA PCI cards, and put in two NEC based ones,
> and they have exactly the same problem. They come up with the same
> message about a non-high speed port, so I'm not sure what's going
> wrong.
>
> Does anybody have any ideas what I should try? I've checked all the
> drivers for the USB cards, and uninstalled and then reinstalled them
> from the supplied driver CDs, but that hasn't worked.
> 


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