Re: "Serious Error" on startup
From: Ron Martell (ron.martell_at_gmail.com)
Date: 11/18/04
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Date: Thu, 18 Nov 2004 21:25:43 GMT
"-" <dspamnourbane@novoyagerspam.net> wrote:
>I have a system that we have just reinstalled WinXP Home SP1 onto. Clean
>install, only needed to salvage some documents and internet favorites.
>
>System is a white box, with a Gigabyte GA-7ZXE board, with an Athlon 1400
>CPU. While I had the system here, ran beautifully. Attached was an HP K60,
>and standard PS/2 keyboard and mouse. Returned to owner, who has the MS
>Internet USB Keyboard.
>
>After installing the keyboard in safe mode, we now get a Serious Error has
>occured screen just after the system seems to stabilize within XP. The
>details are as follows:
>
>BCCode: 1000007e
>BCP1: C0000005
>BCP2: 804EDBDB
>BCP3: F8BFFAA8
>BCP4: F8BFF7A8
>OSVer: 5_1_2600
>SP: 1_0
>Product: 768_1
>
>I cannot find any details within this screen to indicate what specifically
>is generating this message. It just started appearing after the USB
>keyboard was attached. The keyboard seems to be a few years old, so I am
>(my bad) assuming XP SP1 knows about it.
>
>What is this error message telling me, other than the obvious?
>
See MVP Jim Eshelman's STOP errors page at
http://www.aumha.org/win5/kbestop.htm and click on the "7E: System
Thread..." link in the left side column.
Is USB keyboard support enabled in the System BIOS setup? It may be
called "legacy USB devices" or similar.
Does the problem disappear if the USB keyboard is removed and a
regular PS/2 keyboard connected instead?
Good luck
Ron Martell Duncan B.C. Canada
-- Microsoft MVP On-Line Help Computer Service http://onlinehelp.bc.ca "The reason computer chips are so small is computers don't eat much."
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