Re: USB Storage Device not functoning

From: ithilla (ithilla_at_discussions.microsoft.com)
Date: 11/14/04


Date: Sun, 14 Nov 2004 11:47:02 -0800

Hi

I tried my flash drive again and got exactly the same problem as you this
time - the contents of the drive being totally blank when there are several
files in there!! Did you manage to get word from MS??

"BVIPrincess" wrote:

> I'm having an almost identical problem with my HandySteno HC202 1 gig USB
> storage device, except that instead of telling me to "insert a disk into
> drive S," a new Explorer window opens (thanks to AutoPlay correctly
> recognizing insertion of the device) but it displays the contents of the
> drive as being totally BLANK. As with your device, mine works fine on my
> laptop and on my office PC and there are no conflicts or errors in Device
> Manager. Reinstalling the driver is also not applicable, as the
> manufacturer does not provide an XP driver since XP natively supports the
> device. My problem started when I connected the HandySteno and another USB
> flash drive at the same time, intending to copy data from the old to the new
> device. While the second USB flash drive (a Cruzer 512 MB drive) continues
> to work flawlessly, Windows continues to show the HandySteno as a blank
> (empty) drive. My computer is only 6 months old but HP says it's not a
> supported issue. They claimed that the computer works as it should -- that
> it assigns a drive letter and that AutoPlay works. As for why it won't show
> the contents of the drive, they offered no answer. I have a feeling the
> problem lies in the way Windows issues/reserves drive letters. I'm going to
> call Microsoft this evening; I'll post tomorrow if any results.
>
> "ithilla" <ithilla@discussions.microsoft.com> wrote in message
> news:1CF35741-9EA4-4592-A8E0-AA653D09829C@microsoft.com...
> Hi
>
> I have an Easy Disk 512MB USB Storage Device which works absolutely fine on
> all PCs at work (which are Windows 2000 and XP). However it does not work on
> my XP Professional PC at home. When I plug it into my home pc you get the
> Windows XP Hardware Insert sound (meaning the device has been detected). It
> takes about a minute for it to be assigned a drive letter which is odd as it
> is more or less instant at work. It finally gets assigned a drive letter
> (in this case F) with the title Removable Disk. This all seems good so far.
> However when you click on the device in My Computer you get the following
> message "Please insert a disk into drive F". I have checked the device in
> Device Manager and there is NO exclamation mark against it (it is under the
> title Storage Volumes, Generic Volume). It actually says "this device is
> working properly". I am absolutely stumped with this. Can anyone please
> help me?
>
> Thanks
>
> ithilla
>
>
>



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